"Marketing Operations Manager"

Job Details

Marketing Operations Manager

Job Description
The Marketing Operations Manager plays a key role in ensuring the efficient functioning of the Office of Marketing & Communications at Sarah Lawrence College. This detail-oriented and highly organized individual will manage vendor coordination, purchasing, production and mailing logistics, and administrative operations. The role is critical to supporting the successful execution of marketing and communications efforts across print, mail, signage, promotional items, and day-to-day office needs.

This position requires excellent communication and project management skills, the ability to form strong vendor and client relationships, and a working knowledge of print and mailing processes. The ideal candidate thrives in a fast-paced, collaborative environment and enjoys managing logistics to help creative and strategic teams do their best work.

Essential Duties Summary

Essential Functions

Print and Production Management

• Manage logistics for print, mail, signage, large-format graphics, and promotional items, ensuring deliverables meet quality and safety standards, timelines, and budgets
• Clearly communicate project requirements to vendors, and relay vendor specifications — such as deadlines and file formats — to stakeholders
• Manage reviews and approvals for physical and digital proofs, ensuring timely markups, adjustments, and sign-offs
• Facilitate the proper archiving of final production files
• Maintain a well-organized sample library

Direct Mail & Shipping Logistics

• Coordinate direct mail jobs with internal departments and external vendors such as the U.S. Postal Service and mail houses
• Communicate postage options, submit recipient lists, and track inventories of print assets (e.g., stationery, brochures)
• Ensure designs comply with postal regulations

Budget, Purchasing, and Vendor Coordination

• Track and manage project costs in compliance with the College’s purchasing procedures.
• Prepare, submit, and maintain accurate records of purchase orders, invoices, job requisitions, and expense reports.
• Process and submit vendor and freelancer invoices for approval and payment; manage logging of invoices into department’s master budget

Additional Responsibilities

• Manage the office’s inbound and outbound mail and package deliveries
• Monitor the office’s phone line and email inbox, forwarding or responding to inquiries as appropriate
• Advise on selecting and ordering promotional items
• Order general office supplies and other routine departmental purchasing needs
• Other duties as assigned by supervisor

Required Qualifications

• Five years’ experience and/or proven expertise in operations, project management, print production, and/or mailing services
• Strong organizational skills, with attention to detail and the ability to manage multiple projects simultaneously
• Competency with bookkeeping functions such as tracking budgets and processing invoices
• Excellent written and verbal communication skills
• Technical aptitude and desire to learn about products, tools, and opportunities to continuously improve our work

Physical and Cognitive Requirements

• Primarily sedentary, involving extended periods of sitting and significant computer use
• Frequent verbal and written communication required
• Capacity to organize and synthesize detailed information
• Regular walking/standing/lifting required

Preferred Qualifications

• Competency in Adobe Creative Cloud (InDesign, Photoshop, Illustrator), as it pertains to preparing files for production
• Experience working with higher education or non-profit organizations
• Ability to travel regionally to print vendors, mail houses, etc. (mileage reimbursable per IRS rates)

Posting Number: S00429P
Open Date:
Close Date:
Open Until Filled: Yes
Salary: $68,000-$75,000
Special Instructions to Applicants:

To apply, visit https://slc.peopleadmin.com/postings/2445