Kōrero mō te tūranga - About the role
Te Herenga Waka - Victoria University of Wellington is currently recruiting for a Mata Ahupae - Office Coordinator to join the Mana Taurite me te Oranga Tauira - Student Equity and Wellbeing team on a fixed-term, full-time basis.
This role is based at our Kelburn campus in Wellington and is a fixed-term position until 18 December 2026 to cover a staff secondment.
The Mata Ahupae - Office Coordinator is the welcoming face of the service, providing a high quality reception service to students and others accessing the service. The Mata Ahupae - Office Coordinator also coordinates communications, finance, human resources, and student feedback processes, and works closely with another Office Coordinator to ensure the smooth and effective delivery of services.
Our multi-disciplinary team is high performing and rich in disability expertise. We have 11 office-based staff and provide support to over 2400 students.
Key responsibilities:
- Reception: Provide a welcoming, inclusive and customer focused reception service for students, staff and visitors, supporting timely access to Mana Taurite me te Oranga Tauira - Student Equity and Wellbeing and related support.
- Administration: Provide high quality administrative support for the efficient and effective delivery of Mana Taurite me te Oranga Tauira - Student Equity and Wellbeing services.
- Human Resources: Support recruitment, onboarding and employment administration processes to support staff throughout their employment lifecycle.
- Finance: Coordinate financial administration, including payment of accounts, expenditure tracking and reconciliation activities, to support effective financial management.
- Cross service collaboration: Work closely and collaboratively with University staff and services to facilitate seamless support, referrals and positive outcomes for students.
Ō pūmanawa - About you
Key requirements:
- Proven reception experience providing a high quality, client centred customer service (ideally in a health or disability setting) with excellent customer service skills.
- The ability to maintain confidentiality and personal boundaries.
- Strong organisational skills and excellent attention to detail.
- Excellent interpersonal, written and verbal communication skills.
- An interest in working with financial and human resource systems.
- Knowledge and awareness of the issues for disabled people.
- Ability to stay calm and confident when communicating with people who are stressed.
- Ability to be adaptable, flexible and proactive.
- Strong organisational skills and understanding of administration best practice.
- Advanced Microsoft Office experience and high typing speed (at least 70pwm).
- Proven experience in office organisation and client-centred innovation.
- Proven experience in teamwork, working collaboratively and developing professional relationships.
- Commitment to application of Te Tiriti o Waitangi in an educational context.
We offer you:
- Ability to work from home one day a fortnight.
- Consistent working hours Mon-Fri 8:30am-4:30pm, with no requirement to work after hours.
- Regular supervision and guidance.
- Competitive salary band: $67,591 to $92,821 per annum.
- Professional development.
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