MC Patient Services Specialist

This position is responsible for ensuring the smooth flow of operations in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to a supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners.

Major/Essential Functions

• Ensure patients are registered and discharged in a timely manner each day. Also ensuring clinic notes are in system daily.
• Enter and complete reminders into EMR (Electronic Medical Records) in response to sick calls, and nursing and provider visits. Answers routine questions.
• Enters all work in the computer daily with NO backlog.
• Act as back up for other Correctional Business Assistants as required.
• Scans medical records into EMR as requested.
• Process data conversion of incoming offenders.