"Media Systems Technician (Technology Support Services) - Norco College"

Media Systems Technician (Technology Support Services) - Norco College

Company: Riverside Community College District

Job Location: Norco

Category: Multimedia and Audiovisual

Type: Full-Time

Department: Technology Support Svs (N)

Position Type: Support Staff (Classified / Confidential)

College/Campus: District

Physical location of the position: Norco

Employment Type: Full-Time

Position Length: 12-month

Salary Range: Grade L

Salary Amount: $6,480 - $7,888

Salary Type: Monthly

Is this position categorically (grant) funded? No

BASIC FUNCTION:

Under the direction of the area Manager, the Instructional Media Assistant is responsible for all high-end media technology set-ups in the classroom. Works with faculty and staff with specialized media equipment requiring computer set-up and peripheral media equipment; responsible for scheduling the technology classrooms in the Library. Maintains all specialized media equipment and ensures all the equipment is in working order. Responsible for maintaining all laptop computers that are used for check-out, ensuring that they are fully operational and free of any viruses.

PROVIDES WORK OR LEAD DIRECTION TO: Short-Term employee(s) and/or Work Study student(s).

EDUCATION: Any combination of education and experience equivalent to two years of college from an accredited institution is required. An associate degree from an accredited institution is preferred.

EXPERIENCE: Four years of experience in the operation and maintenance of media equipment, which includes two years of experience working with basic troubleshooting of computer system set ups, is required.

KNOWLEDGE OF: Microsoft Office and various presentation software programs; a computer system, including installing hardware devices.

ABILITY TO: Communicate effectively with students, staff, faculty and the public, especially to interpret and explain rules and policies; work cooperatively in a team environment; follow directions; complete all assignments within the timelines given; handle departmental duties with independent judgment; compile and maintain accurate records and reports.

LICENSES/CERTIFICATIONS: Must have a valid California driver's license, and have (and maintain) an insurable driving record acceptable to the District's insurance carrier.

COMMITMENT TO DIVERSITY: Candidate must demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and the community.

CONTACTS: Co-workers, other departmental staff, faculty, and vendors.

PHYSICAL EFFORT: Requires the ability to exert some physical effort, such as walking, standing and relatively heavy lifting; dexterity in the use of fingers, limbs and body in the operation of media equipment.

WORKING CONDITIONS: Normal media equipment environment.

Duties and Responsibilities:

REPRESENTATIVE DUTIES:

• Main contact person for faculty and staff who need support with computers, software and assistance in preparing special presentations.
• Provides technical assistance for recording Board meetings.
• Prepares student timecards for payroll processing.
• Troubleshoots software and computers set-up for presentations, when needed.
• Assists with special recording projects for audio and video recordings.
• Assists with videoconferencing when needed.
• Assists with special projects as needed.
• Maintains classroom scheduling software that is used for the IMC inventory.
• Trains the IMC support staff on the use of specialized media equipment.
• Ensures that Ethernet connections are operational in the classrooms as needed.
• Maintains all software-based equipment used for audio and video recordings used by classroom support services.
• Assists all IMC staff as needed for various projects.
• Participates in District-provided in-service training programs.
• Maintains a friendly, supportive atmosphere for students, staff, faculty, and the public.
• Performs other duties, related to the position, as assigned.