Key Responsibilities

Clinical:

Perform routine clinical tasks such as vital signs, documentation, and assisting with procedures.
Document the use of interpreters and coordinate interpreter services for medical appointments.
Assist nurses, providers, and patients in preparation for exams and procedures.
Complete competencies to perform or assist with procedures as required, including sterile processing procedures and instrument preparation.
Act as a chaperone for medical providers as needed.
Transport patients safely as directed.
Monitor patient flow in and out of the clinic.
Obtain specimens and perform single laboratory procedures, adhering to all policies and procedures.
Prepare paperwork for biopsies, ensure documentation, and review wound care with patients.
Update mandatory logs and complete referrals and authorizations as ordered.
Assist physicians in writing and sending patient communications.
Ensure compliance with infection control and safety protocols.
Maintain locked medication cabinets at all times.

Communication:

Demonstrate courtesy and professionalism in telephone communications.
Notify providers of patient delays and service issues, advocating for patient punctuality.
Share pertinent information with healthcare team members.
Communicate provider delays to front office team and patients.
Address patient issues and complaints using conflict management skills.
Utilize electronic medical records for documentation within scope of practice.
Act as a strong team player, building rapport with patients and working effectively with or without supervision.

Operations Maintenance:

Maintain clean, well-stocked exam rooms and lab areas, ordering and organizing supplies.
Review lab results and print for providers.
Obtain insurance authorizations for medications and procedures.
Schedule complex procedures and coordinate patient services.
Assign breaks for other Hospital Assistants and ensure clinic coverage.
Adhere to infection control procedures and equipment maintenance standards.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position, please refer to the TCS Non-Academic Titles Search page.

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

University of California San Francisco

505 Parnassus Ave, San Francisco, CA 94143, USA

"Medical Assistant - Dermatology Surgery"

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