"Medical Assistant I"

Job Summary

Welcome to The Population Health Center. We are home to 2 clinics:

• Intensive Outpatient Clinic (IOC)- A family practice clinic that specializes in helping those with behavioral and social determinant needs.
• Rose Park Primary Care Clinic- A family practice clinic run by the University of Utah School of Medicine faculty and students.

We are hiring a Medical Assistant committed to providing exceptional care for others. This position is unique in its scope as it will support the whole center and not just one individual clinic. It will also include clinical & administrative responsibilities. Job duties will include providing clinical support to each clinic as needed (i.e. floating between both clinics as an MA) as well as providing administrative support. Administrative support will include but is not limited to front desk duties (answering phones, checking in patients, answering patient questions, and filling food pantry orders) as well as supporting the clinics with their recruitment and referrals, scheduling, and managing billing logs.

Responsibilities

Essential Functions:

• Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions.
• Reports all observed patient concerns and changes in condition to a licensed staff member.
• Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests as identified by department and reports results to the appropriate personnel. May perform patient phlebotomy in accordance with clinic procedures and physician orders after specialized training.
• Performs additional skills such as suture removal, straight catheterization and injections (IM, Subq and intra-dermal).
• Acts as a chaperone for health care providers during patient examination as requested and assists with procedures.
• Monitors and cleans assigned patient examination rooms, unit areas and unit equipment reporting outdated supplies, stock levels and restock set levels of items and necessary equipment repairs.
• Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests.
• Assists in routine clerical functions such as filing of medical information in patient's records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes.
• Attends and completes mandatory education including infection prevention and control, safety, CPR, equipment usage and procedures according to hospital and department policies.
• May apply leads and monitors for diagnostic procedures such as EKG and ultrasound scan under the direct supervision of licensed personnel.
• May assist inpatient and family education by providing educational material and general health information to patients and family members.
• May assist with transportation of patients to ancillary departments or inpatient units as directed by licensed staff.
• May instruct in Basic Life Support (BLS) requirements.
• May perform IV access.
• May perform other duties based on department assigned.

Knowledge / Skills / Abilities:

• Ability to perform the essential functions of the job as outlined above.
• Demonstrated phlebotomy skills.
• Demonstrated human relation and effective communication skills.
• Demonstrated proficiency in the specific clinic's specialty skills within six weeks of hire. *Specialty skills may not be performed until after the new hire completed basic competency testing.
• Ability to withstand the physical demand of being on your feet for long periods of time, of moving and lifting patients and of reaching for and handling equipment.

Minimum Qualifications

Required:

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire
• Verifiable completion of one (1) of the following:

1. State approved EMT course.
2. One (1) year of Medical Assistant experience in an ambulatory care clinic or other healthcare setting.
3. Medical Assisting education program.
4. University Hospital Medical Assistant certification program.