Position Summary

Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

Job Description

Primary Duties & Responsibilities:

Patient Care Duties

• Interacts directly with patients in clinic setting and completes clinical tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
• Prepares for office hours by doing tasks, such as obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

Communication and Documentation

• Directs patient flow, assists with special procedures/treatments and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per Washington University guidelines.

Equipment and Supplies

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

Other Functions

• Maintains required HIPAA compliance, maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions: Normal office environment, Exposure to blood-borne pathogens, Requires protective devices, Patient care setting, Direct patient care setting. Physical Effort: Typically sitting at desk or table, Typically standing or walking, Typically bending, crouching, or stooping, Occasional lifting (25 lbs. or less). Equipment: Office equipment, Clinical/diagnostic equipment.

Required Qualifications

Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications: Basic Life Support - American Heart Association, etc. (as listed). Work Experience: No specific work experience required.

More About This Job

Required Qualifications: Registered or Certified Medical Assistant with six months of related work experience. Basic Life Support certification.

Preferred Qualifications

Work Experience: Medical Assistant (2 Years). Skills: Anatomy, Clinical Care, Communication, etc. (as listed).

Grade and Salary

Grade: C06-H. Salary Range: $17.34 - $25.40 / Hourly.

Benefits Statement

Details on personal benefits, wellness, family, etc., as provided.

EEO Statement

Washington University in St. Louis is committed to equal employment opportunity.