Medical Assistant

Position Summary

Under direct supervision and in accordance with established policies and procedures, assists with planning, implementing and evaluating patient care. This role is also responsible for the smooth function of patient flow.

Job Responsibilities

• Answers phones, responds to inquiries and triages calls to appropriate personnel.
• Greets registered patients at time of visit and triages patients through the patient flow process. Checks schedules and accompanies patients to exam/procedure room. Assists patients as needed with walking, transfers, dressing and preparing for exam.
• Responsible for maintaining a sterile environment. Ensures standard infection control precautions are observed.
• Prepares exam rooms prior to patient visit. Cleans rooms and instruments and re-stocks supplies between patients.
• Fulfills patient care responsibilities which may include, taking vital signs, updating patient history, collecting blood, urine and stool specimens and assisting providers/nurses in the exam room. Inputs patient data into the practice management system.
• Fulfills clerical responsibilities which may include, sending/receiving/scanning medical records, obtaining diagnostic reports, hospital notes & referral information, completing forms/requisitions, managing the charting process & sending specimens to labs.
• Monitors and ensures clinical equipment is functioning properly. Escalates issues to supervisor.
• Regularly checks dated materials and medications for expiration date and discards expired items.

Education

High School Diploma

Experience

Approximately 1 year of related experience, preferably in relevant specialty area. Completion of a medical assistant training course that includes phlebotomy training is highly desired. Candidates with extensive medical assistant work experience, along with phlebotomy experience, may be considered. If required to draw blood, proper phlebotomy training is required prior to performing those duties.

Knowledge, Skills and Abilities

• Demonstrated strong communication and interpersonal skills; demonstrated ability to interact with multiple constituencies and exercise 'people skills'.
• Demonstrates ability to exercise standards of professionalism, including appearance, presentation and demeanor.

Licenses and Certifications

• Medical Assistant or Phlebotomy certification may be required, depending on practice needs.
• Basic Life Support (BLS) certification may also be required. If so, certification may be obtained from any major organization.