"Medical Assistant / Patient Care Coordinator (Women's Health)"

This position performs medical, technical, and administrative support services to contribute to the efficient day-to-day operations providing a positive patient experience. Clinical duties may include escorting patients to exam rooms, taking and recording vital signs and medical histories, preparing patients for examination, assist in procedures, and other duties as directed by physician. Provides administrative support to the providers and interacts with patients by scheduling patient appointments in tandem with the provider availability, interacts with patients in person and on the phone, answers clinic phone, greets patient at check-in, collects patient information, updates/maintains electronic records, insurance verification, handles visit payments, ensures the clinic has needed inventory for operation, and performs clerical tasks. Secure authorizations for incoming and outgoing referrals. This position will be primarily assigned to a work location; but may also float as needed to various UCR Health clinic locations. This position may be required to work different shifts, including evenings, weekends, and holidays.

The full salary range for the Medical Assistant / Patient Care Coordinator (Women's Health) is $24.18 - $30.08 per hour. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements. Please note the realized minimum pay for this position will be $25 an hour.

Requirements:

• Educational Requirements: Medical Assistant Diploma (Required). In lieu of a MA diploma, may have a Certificate of Competency with written evidence to validate training and competency as a medical assistant.
• Experience Requirements: Experience working in an environment performing tasks related to front and back office duties related to this position (Preferred). Experience using standard exam room medical equipment and computers (Preferred). Experience working in an OB/GYN, Womens Health, or primary care office seeing womens health patients (Preferred).
• Certification Requirements: Basic Life Support (BLS) certification (Required). Current Medical Assistant Certification (Preferred).
• Special Conditions: Flexibility to work at various clinic sites in the inland empire and different work shifts, including evenings, weekends, and holidays (Required). To administer injections or provide venipuncture, must have written evidence of validation for training and competence in medication administration by injecting and skin testing (Required).
• Minimum Requirements: Understanding of medical terminology. Strong oral and written communication skills to effectively communicate with patients of varying ages and multicultural backgrounds. Familiarity with universal precautions, handling of bio-hazardous waste, specimen identification and transport. Ability to work well in a constantly changing environment. Must demonstrate customer / patient service skills appropriate to the job. Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties. Ability to maintain a work pace appropriate to the workload. Strong interpersonal skills.
• Preferred Qualifications: Bilingual-English/Spanish.

Key Responsibilities:

• Rooming patients: Determining the chief complaint and documenting it in the patient's electronic medical record. Interviews patient to record medical history/information, measure vital signs, weight, and height, and records information in the electronic medical record. Prepare treatment rooms for patient examinations and procedures. (20%)
• Patient referrals / orders: Coordinates internal/external referrals and orders between providers and ancillary services. Generates authorization for approval from the payor. (20%)
• Front Office Support: Answers the clinic main phone line, assists callers, schedules appointments, verifies insurance coverage. (15%)
• Front Office: Provides a warm welcome to patients, collects co-pays. (10%)
• Inventory Control and Office Maintenance: Monitors medical supplies inventory, maintains the supply room. (10%)
• Electronic Medical Record: Maintains patient accounts, assists with access and navigation to the patient portal. (5%)
• Policies and Procedures: Protects patients' rights by maintaining confidentiality. (5%)
• Laboratory Collection and Processing: Perform routine laboratory point of care testing. (5%)
• Medication Administration and Prescriptions: Process prior authorization for medication requests. (5%)
• Other duties as assigned. (5%)

To apply, visit https://jobsportal.ucr.edu/jobs/36270308.