"Medical Assistant - Pediatrics Academic Medicine"

Position Summary

Prepares and maintains exam rooms, prepares charts, obtains reports and records; assists with patient flow and ensures the overall smooth running of the clinical office.

Job Description

Primary Duties & Responsibilities:

Patient Care Duties:

• Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
• Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
• Assists with examinations, procedures and lab tests.
• May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
• May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).

Communication and Documentation:

• Directs patient flow, assists with special procedures/treatments and completes requisitions.
• Routes phone messages, patient questions and telephone communications to appropriate personnel.
• Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
• Completes necessary paperwork and documentation in a timely manner.
• Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
• May complete requisitions/orders per Washington University guidelines.

Equipment and Supplies:

• Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
• Cleans and stocks exam rooms and sterilizes instruments.

Other Functions:

• Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and Washington University policies.
• Complies with OSHA, state and federal regulatory sources/standards.
• Participates in quality improvement activities to ensure appropriate clinical outcomes.
• Performs other duties as assigned.

Working Conditions:

Job Location/Working Conditions:

• Normal office environment.
• Exposure to blood-borne pathogens.
• Requires protective devices.
• Patient care setting.
• Direct patient care setting.

Physical Effort:

• Typically sitting at desk or table.
• Typically standing or walking.
• Typically bending, crouching, or stooping.
• Occasional lifting (25 lbs or less).

Equipment:

• Office equipment.
• Clinical/diagnostic equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role. Assessment Based Recognition (ABR) - American Association of Medical Assistants (AAMA), Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:

No specific work experience is required for this position.

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Medical Assistant certification/registration-eligible graduate or be scheduled to graduate from an accredited medical assistant program; substitutions include graduate of an accredited nursing program (such as RN/LPN).
• Proof of a Medical Assistant registration/certification or complete Medical Assistant registration/certification within six months of hire date (or within a shorter time frame if noted by hiring manager).
• Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Online proctored exams are not sufficient to meet the credential requirement.
• Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Relevant Experience (1 Year)

Skills:

Anatomy, Electronic Medical Records (EMR), Family Support, Interpersonal Relationships, Medical Terminology, Organizational Communications, Patient Support, Physician Communications, Physiology, Telephone Communications

Grade

C04-H

Salary Range

$16.23 - $21.88 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.