"Medical Assistant"

The primary function of this position is to perform clinical and clerical duties and responsibilities in support of an assigned clinic. Responsibility of the position is to ensure that quality and efficient health care delivery is provided to patients under the direction of a Medical Doctor, Advanced Practice Nurse, Physician Assistant, Registered Nurse, or Licensed Practical Nurse.

The following information is intended to be representative of the work performed by incumbent in this position and is not all-inclusive. The omission of a specific duty or responsibility will not preclude it from the position if the work is similar, related, or a logical extension of position responsibilities.

Demonstrates, by actions, commitment to the mission and the behavioral standards of SIU School of Medicine. Provides excellent service to both internal and external customers through collaboration and partnership; compassion and respect; integrity and accountability; diversity and inclusion; as well as continuous learning and improvement.

Clinical Support 100%

Pursuant to the specific verbal or written direction, and under the direct supervision of a licensed provider or registered nurse, this position may:

1. Order supplies/laundry and manage inventories
2. Stock and rotates supplies
3. Clean rooms and furniture per the SIU Healthcare Clinic's cleaning and disinfection policy
4. Clean/Disinfect/Sterilize equipment according to Departmental guidelines and Siu Policies and Procedures
5. Room patients
6. After a departmental competency check-off may take vital signs including height, weight, blood pressure, pulse ox, temperature, and head circumference measurements; enter into electronic health record

1. Prepare clinic for patient visit, retrieving lab and other test results as applicable prior to the visit
2. Enter into Touchworks new and historical family, past medical, surgical and social history as per stated by the patient.
3. Limited Order Edit capabilities such as Insurance Preauthorization/precertification, Work Overdue Orders, schedule appointments.
4. Set up procedure rooms
5. Assist a licensed Provider with department clinical procedures
6. After a departmental competency check-off according to an order or protocol, perform in-clinic tests and procedures including but not limited to:
   1. Perform testing on adults including standard vision and hearing; enter results into electronic health record
   2. Perform waived lab testing such as urine, bilirubin, pregnancy test, hemoccult, rapid strep, throat culture, and accucheck; enter the results into the electronic health record; may NOT interpret results that are not immediately provided by the test (i.e. pregnancy)
   3. Collect and prepare labs specimens; urine and sputum specimens
   4. EKG
   5. Spirometry
   6. Pulseoximetry, peakflow, nebulizer treatment
   7. Simple dressing changes
   8. Remove sutures or staples after site has been inspected by a licensed professional
   9. Earwash
   10. May begin the medication review/reconciliation process by verifying the medication list with the patient noting any discrepancies. If there are no discrepancies, may commit and reconcile the list. If there are discrepancies, update the list, commit but may NOT reconcile. (A licensed professional must reconcile any medication discrepancies.)

Skills and Abilities Needed for the Position

1. Knowledge of basic medical terminology.
2. Knowledge of a septic and sterilization techniques.
3. Skill in the operation of sterilizing equipment.
4. Ability to make decisions based on urgency of the situation and in accordance with operating procedures and organizational policies.
5. Knowledge of principles and processes for providing good customer service and patient care.
6. Ability to work collaboratively and communicate effectively as appropriate for the needs of the audience.
7. Ability to exhibit strong organizational skills and maintain detailed and accurate records.
8. Ability to prioritize workload.
9. Ability to follow instructions.
10. Ability to exercise discretion in handling sensitive and confidential information.
11. Ability to work independently and as a team member.
12. Skilled in using pertinent computer applications with accuracy.
13. Ability to interpret and apply policies and procedures for the healthcare setting.
14. Ability to handle difficult and stressful situations with professional composure.
15. Sensitive to the needs of underrepresented minority populations.

Minimum Qualifications

1) High School graduate or equivalent; AND

2) Possession of a current/valid medical assistant certification (CMA, American Association of Medical Assistants; NCMA, National Center for Competency Testing; CCMA, National Healthcareer Associate; or RMA, American Medical Technologists)

Condition of Employment: Pursuant to the State Universities Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.