Employees in this position are responsible for the maintenance of patient billing accounts and performing numerous related functions to accomplish this task; such as, patient registration, insurance follow-up, financial screening of unfunded patients, answering patient billing inquiries, collection of unpaid balances and posting of payments in the Regional Campus Business Office. Maintains confidentiality in accordance with HIPAA standards and complies with all federal, state, and institutional guidelines.

Major/Essential Functions

• Posts manual payments and electronic remit into the Practice Management System.
• Completes posting corrections and move unassigned payments.
• Updates spreadsheets.
• Assists other team members with posting assignments as needed.
• Investigates returned mail for new addresses and make updates in the Practice Management System.
• Other duties as assigned by a supervisor.
• Reads and understands insurance EOB's.
• Completes claim appeals processes.