Position Description

Provides day-to-day supervision and support to the coding team responsible for outpatient, in-patient, and clinic-based services across Texas Tech Physician clinics. This role ensures coding accuracy, compliance with regulatory requirements, and timely encounter completion to support revenue cycle integrity and organizational goals. The supervisor serves as a working leader who performs coding and/or auditing functions while supervising team members, monitoring productivity and their quality performance. This position works collaboratively with the Coding Manager, Compliance, and Revenue Cycle teams to implement policies, resolve coding-related issues, and promote consistent application of coding standards across multiple specialties and oversees a staff.

Major/Essential Functions

• Supervise daily operations and employees on your team of the centralized ambulatory coding team, ensuring timely and accurate coding of outpatient encounters.
• Monitor staff productivity and quality, providing coaching, mentoring, and feedback to support ongoing professional growth.
• Perform coding and auditing functions to maintain a firsthand understanding of workflows and coding complexities across multiple specialties.
• Collaborate with the Coding Manager, Compliance, and Revenue Integrity teams to ensure adherence to CPT, HCPCS, and ICD-10-CM guidelines and payer regulations.
• Support the implementation and maintenance of coding policies, procedures, and standard work processes.
• Identify workflow or documentation issues and coordinate resolutions with department leadership, providers, and administrative staff.
• Participate in coding quality reviews and assist with the development of corrective action and education plans when necessary.
• Assist in coordinating and delivering coding education and documentation training for coders, faculty, and residents.
• Contribute to system testing, charge capture initiatives, and process improvement projects involving coding and documentation.
• Serve as a resource for coders and providers regarding coding questions, documentation clarification, and regulatory updates.
• Adheres to Institutional Compliance policies and regulations and applies to all departmental coding and billing activity.

Preferred Qualifications

• Certification as a Certified Coding Specialist - Physician Based (CCS-P) through the American Health Information Management Association (AHIMA) or Current certification as a Certified Professional Coder (CPC) through the American Academy of Professional Coders (AAPC).
• Experience with practice management system (GE Centricity) and EHR (Power Chart).

Required Qualifications

A high school diploma and a minimum of five years of progressively responsible experience as a medical coder or coding auditor, plus one year of recent supervisory experience, are required.

The AAPC Certified Professional Coder (CPC) certification or the AHIMA Certified Coding Specialist (CCS) certification must be obtained no later than twelve (12) months after hire into the role, and remain active.