"Medical Education Program Specialist"

Overview

The Department of Foundational Biomedical Sciences (FBS) at Touro University California College of Osteopathic Medicine is seeking a detail-oriented, organized, and collaborative Medical Education Program Specialist. This individual will serve as an essential liaison between course directors, teaching faculty, and medical students, facilitating course content delivery, organization, and implementation within a fast-paced academic environment. This role supports the academic efforts of four faculty course coordinators and approximately 30 faculty members. Responsibilities include maintaining curriculum materials, assisting with exam construction and administration (including team-based learning), managing course gradebooks, and supporting student communications. Additional duties may involve proctoring exams, analyzing and presenting course data, and helping to integrate new tools and technologies into the curriculum. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) is required. Experience with educational management platforms such as Canvas and ExamSoft is highly desirable.

This role offers an excellent opportunity for individuals interested in curriculum development and academic operations in medical education, contributing to the training of future osteopathic physicians.

Responsibilities

Course and Educational Support:

• Assist faculty Course Coordinators and instructors to organize and ensure timely posting of teaching materials, teaching schedules, and course updates.
• Provide faculty support for course content development and delivery.
• Serve as a primary point of contact for students regarding course logistics and digital content navigation.

Assessment and Exam Coordination:

• Compile faculty-submitted questions in ExamSoft and work with the faculty Course Coordinator to review, finalize, and post the exam.
• Coordinate the organization and execution of team-based learning activities, including exams.
• Arrange and communicate exam schedules and organize exam proctors.

Grade and Performance Management:

• Collect, calculate, and post student grades in Canvas in collaboration with faculty Course Coordinators and the Registrar.
• Prepare and communicate grade tracking reports to faculty Course Coordinators and Academic Affairs.

Administrative and Communication Duties:

• Provide day-to-day administrative support as needed to faculty teaching in FBS courses, including scheduling, communications, and meeting coordination.
• Participate in regular educational team meetings to support curriculum delivery and continuous quality improvement.

Qualifications

Bachelor's degree in education, health sciences, communication, administration, or similar, or equivalent certification or job-related experience demonstrating the knowledge, skills, and duties required of the position. Work experience in a higher education or medical education setting preferred. Ability to type 50 WPM and to operate standard office equipment. Proficiency in the use of standard office and educational applications.

Desirable Strengths: Excellent verbal, written, communication, and interpersonal skills. Effective and professional in working with students, faculty, staff, and leadership. Strong problem-solving and organizational skills, including managing multiple assignments, prioritizing tasks, setting deadlines, and initiating and completing projects on schedule without close supervision. Entrustability in handling confidential or privileged information. Enthusiasm and motivation to support medical education and student-centered service. Willingness to gain proficiency in technologies (e.g., Yuja, Zoom, online active learning applications) and workflows supportive of the highly dynamic academic program at TUC.

Work Environment

This role involves in-person responsibilities with some remote flexibility as determined by course needs. May require occasional work outside business hours, during assessment administration or campus events.