- Receives, submits, and responds to inquiries according to
established policies and procedures
Department:
The Student Health and Wellness Center is a recognized and
accredited leader in student health providing excellent health care
in partnership with the campus community. The mission of the
Student Health and Wellness Center is to assist students in
identifying, understanding and responding to current health issues
through medical and mental health care and health promotion
programs; and to assist the UWM campus community through
collaborative partnerships designed to enhance the university's
academic and community service mission.
Compensation:
Starting salary between $18.00-$20.00/hour (Final offer will be
determined by experience, education and qualifications at the time
of hire). This position also offers an excellent benefit package,
including health insurance, paid sick leave, personal, vacation and
legal holiday time off as well as contribution towards the cost of
several other employee benefits, including a pension.
Required Qualifications:
- High School Diploma or GED
- Minimum of 6 months of experience working in a
customer/client-facing support role within an office
environment
Preferred Qualifications:
- Experience using electronic health record system(s)
- Experience in customer service with problem solving situations
both in person and over the phone
- Experience working with a young adult, underserved, diverse
population within a fast paced, constantly changing
environment
- Demonstrated experience obtaining information while protecting
and maintaining patient confidentiality
- Demonstrated basic knowledge of the work within a healthcare
office environment
- Demonstrated ability receiving/handling money, crediting
patient accounts electronically, balancing monies at end of
shift
Physical Requirements:
- Ability to remain in a stationary position (sitting and/or
standing) for extended periods while performing administrative,
patient service, or computer-based work.
- Ability to frequently move throughout a clinic or office to
greet patients, escort patients, deliver materials, or retrieve
supplies.
- Ability to operate a computer, keyboard, mouse, telephone,
copier, scanner, and other standard office equipment for prolonged
periods.
- Ability to read printed materials and electronic medical
records, and accurately enter information into computer
systems.
- Ability to occasionally bend, stoop, reach, kneel, or squat to
retrieve files, office supplies, or equipment.
- Ability to occasionally lift, carry, push, or pull office
supplies, records, or equipment weighing up to 10-20 pounds.
How to Apply:
Interested applicants are
required to apply online
and provide a cover letter and
resume addressing your professional level work experience.
Your cover letter and resume must address your qualifications,
experience, and knowledge as it specifically relates to the minimum
and preferred qualifications and why you are interested in applying
for this position.
Note: Applicants must complete all required fields and
attach all required documents prior to submitting the online
application. Applications missing any of the required documents
listed prior to the application deadline will be marked as
incomplete and may not be considered.
In instances where the Search and Screen Committee is unable to
ascertain from the candidates' application materials whether they
meet any of the qualifications, they may be evaluated as not
meeting such qualifications. Additional documents submitted aside
from a cover letter and resume will not be reviewed.
Finalist candidates(s) will be asked to provide three
professional/supervisor references through an external reference
checking tool. References will not be contacted prior to candidates
being notified.
This is a continuous recruitment with an initial review date of
Monday, September 14th, 2026. To ensure consideration,
applications must be submitted by
Monday, September 14th,
2026, at 11:59pm. Applications submitted after
09/14/2026 may not be reviewed.
Questions about this position should be directed to
Coua
Xiong at
xion2447@uwm.edu.
Reasonable Accommodations
Pursuant to
university policy,
UWM provides reasonable accommodations to qualified individuals
with disabilities who are employees or applicants for employment.
Employment opportunities will not be denied because of the need to
make reasonable accommodations for a qualified individual with a
disability. If you need assistance or accommodation in applying
because of a disability, please contact
uwm-jobs@uwm.edu or 414-229-4463.
This job announcement and other material on this site will be made
available in alternate formats upon request to an individual with a
disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin's Open Records Law.
UWM will not, however, reveal the identities of applicants who
request confidentiality in writing except as may be required by
Wisconsin's Open Records law. In certain circumstances, the
identities of "final candidates" and/or the identity of the
appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the
prevention of sexual misconduct seriously. As such, you and your
references will be required to answer questions regarding any past
findings of sexual violence and sexual harassment or any pending
allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery
Report), which includes statistics about reported crimes and
information about campus security policies, see
http://www.cleryact.uwm.edu/, or
call UWM's Dean of Students Office, Student Union 345 at (414)
229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their
start date will be required to verify identity and eligibility to
work in the United States and to complete the required employment
eligibility verification form upon hire.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, age, pregnancy, disability,
status as a protected veteran, or any other bases protected by
applicable federal or State law and UW System policies. We are
committed to building a workforce that represents a variety of
backgrounds, perspectives, and skills, and encourage all qualified
individuals to apply.
To apply, visit https://wisconsin.wd1.myworkdayjobs.com/en-US/UW_Milwaukee/job/Milwaukee-WI/Medical-Office-Assistant--SHAW_JR10014679.
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