Under the supervision of the Health Care Administrator I, this position performs various duties for the SIU Center for Family Medicine - Carbondale. 1) Maintains patient clinical and billing information over the telephone and as patients present to clinic; 2) Ensures patient data is accurate and up to date; 3) Answers patient questions, and addresses complaints; and 4) Utilizing the electronic health record system to schedule appointments and update records.

Under the supervision of the Health Care Administrator I, this position performs various duties for the SIU Center for Family Medicine - Carbondale. 1) Maintains patient clinical and billing information over the telephone and as patients present to clinic; 2) Ensures patient data is accurate and up to date; 3) Answers patient questions, and addresses complaints; and 4) Utilizing the electronic health record system to schedule appointments and update records.