"Medical Receptionist"

Job Description:

Te Whare Hauora | Health Centre
Located in Ōtautahi | Christchurch, Aotearoa | New Zealand

• 4 weeks annual leave + 5 days university holidays
• 1 year fixed-term position (Parental leave)
• 30.5 hours per week (0.81 FTE)

Rostered hours of work:

• 7.5 hours on Monday, Tuesday and Friday
• 8 hours on Thursday

Kia hiwa rā, kia hiwa rā!
He hiahia, he pūkenga nōu ki te mahi a te Medical Receptionist? Nāia te pōwhiri nā Te Whare Wānanga o Waitaha kia tono mai i te tūranga nei.

Āu Mahi | What You Will Do

UC's Health Centre are seeking a motivated and highly organised Medical Receptionist to join the team as a first point of contact. You will be responsible for providing quality customer service in order to ensure the smooth and efficient functioning of the Health Centre whilst providing an exceptional standard of care to the patients. The role will include general reception duties including greeting students and staff and responding to counter, phone and email enquiries to ensure a professional, friendly and resourceful reception area. You will also support the Practice Manager with delegated administrative duties ensuring all funding opportunities are processed and accounted for in a timely manner.

Mōu | Who You Are

To be successful in this role, you will bring proven experience in a busy front-facing reception or administration position ideally within a medical or health services environment. You will be confident managing patient enquiries, coordinating appointments, and supporting clinical staff to ensure the smooth day-to-day operation of a healthcare reception.

You will also demonstrate:

• Previous experience in a medical reception or healthcare administration role, supporting patients and clinical staff in a fast-paced environment
• Intermediate computer skills, including experience with medical practice software (ideally Medtech Evolution) and Microsoft Office systems
• Knowledge of the Health Information Privacy Code and the Code of Practice for Health and Disability Services, with the ability to maintain strict patient confidentiality
• Strong customer service and interpersonal skills, with the ability to communicate professionally and empathetically with a diverse patient community
• Excellent written and verbal communication skills, including the ability to provide clear information and respond effectively to enquiries
• Proven attention to detail, organisational skills, and the ability to prioritise tasks while managing a busy reception environment

Mahi Ngātahi | Who You Will Work With

A multi-disciplinary team of GP's, Nurses and Counsellors devoted to providing excellent Medical, Counselling and Related Services to the Students and wider community of the University of Canterbury, enhancing the identity and wellbeing of that Community.

For more information about our clinic, please visit us at the UC Health Centre

Ngā Painga o UC | Why UC

At UC, being part of our team means more than just a job. We are committed to supporting our kaimahi | staff’s career and wellbeing with benefits designed to help our kaimahi grow and feel connected, supported and valued.

UC’s Benefits approach is shaped by Ngā Uara | Our Values Whanaungatanga, Tiakitanga, and Manaakitanga. They are designed to be relevant, support and inspire our people, they include:

• 4 weeks annual leave + 5 days university holidays
• generous employer contribution to superannuation (up to 6.75%)
• professional development opportunities
• supportive working environment
• a wide range of retail discounts across shopping, entertainment and travel
• on-campus staff discounts
• living in revitalised Ōtautahi | Christchurch, Aotearoa New Zealand
• a unique working environment in a beautiful campus with access to UC facilities such as UC RecCentre and Staff Club at discounted rates plus onsite cafés and eateries, and more.

For more information about Te Whare Wānanga o Waitaha | University of Canterbury, please visit https://www.canterbury.ac.nz/

The closing date for this position is: 24 March 2026 (midnight, NZ time)

Please note applications will be reviewed before the close date.

Pēhea te tono mai | How You Apply

Applications for this position must be submitted via our careers website and should include a cover letter and resume.

Please note, we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to WorkatUC@canterbury.ac.nz

You must have Aotearoa New Zealand or Australian citizenship/permanent residency or hold a valid NZ work visa to be considered for this role.

Job Details

Reference #	31465
Posted on	16 Mar 2026
Closes on	24 Mar 2026 23:55
Location(s)	Christchurch
Expertise	Health
Job level(s)	Experienced
Work type(s)	Fixed term part-time

Posted: 16/03/2026