MEDICAL RECORDS SPECIALIST

Posting Number: SRGV8740
Number of Vacancies: 1
Location: Harlingen, Texas
Department: School of Medicine/ Revenue Cycle
FLSA: Non-Exempt

Scope of Job:
Responsible for medical records release of information, compiling, processing, and managing patient health medical record information generated at UT Health RGV clinics/facilities within the Electronical Medical Records (EMR) system.

Description of Duties:

• Responsible for organizing, retrieving, and managing patients' health information data.
• Responsible for receipt and timely preparation of patient health medical record information related to internal and external correspondence and requests. These may include incoming mail, faxes, or email requests for medical records from patients, payers, attorneys, audits, subpoenas, or other court-orders.
• Ensures release of patient health information is complete, accurate, timely, compliant, and appropriate. This includes processing of affidavits and subpoenas, which follow legal regulations.
• Ensures compliance with records management bylaws, policies, procedures, and regulatory requirements.
• Acts as Liaison between internal/external health center staff, physicians, revenue cycle team, health plans, and internal/external legal representatives.
• Maintains confidentiality of medical records. Follows PHI and HIPAA guidelines.
• Monitors data integrity, research/verifies/merges duplicate medical records, and identifies/corrects patient overlays according to established protocols.
• Consistently meets established productivity, schedule adherence, and quality standards.
• Verifies and cross-references information in the EMR system to ensure document accuracy.
• Prepares, scans, and indexes protected patient health information documentation in electronic medical record.
• Keeps track of all medical record information being released as required.
• Ensures patient charts/medical records are retained, archived, or disposed of in accordance with all applicable bylaws and regulatory requirements.
• Pulls charts from medical records for all other departments per request.
• Makes copies and applies fees for copies as needed per department policy.
• Performs other duties as assigned.

Supervision Received:
General supervision from assigned supervisor.

Supervision Given:
Direct supervision of assigned staff.

Required Education:
High School Diploma or equivalent

Preferred Education:
Associate degree or one (1) year of college in Business Administration, Health Information Management or other closely related field.

Licenses/Certifications:
None.

Required Experience:
Two (2) years of medical records technician experience and/or hospital or healthcare billing experience. Thorough knowledge of registration, insurance verification, prior authorizations, customer service, posting, collections, reimbursement, and payment reconciliation processes.

Preferred Experience:
Bilingual (English/Spanish).

Equipment:
Use of standard office equipment. Proficient with Electronic Health Record system. Microsoft Office applications preferred such as: MS Outlook & MS Excel and Word.

Working Conditions:
Needs to be able to successfully perform all required duties. Office/healthcare environment: some travel and weekend work is required. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other:
Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Strong attention to detail. Knowledge of insurance plans and referral procedures. Organization, communication and computing skills. Comprehensive knowledge of and compliance of HIPAA rules and regulations.

Physical Capabilities: N/A
Employment Category: Full-Time
Minimum Salary: Commensurate with Experience
Posted Salary: Commensurate with Experience
Position Available Date: 02/01/2026
Grant Funded Position: No

EEO Statement:
It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants:
Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of BirthGender
*Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Additional Information:
UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check (CBC). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Regulatory Affairs.

To apply, visit https://careers.utrgv.edu/postings/49930