"MIS Officer - Apprenticeships"

University of Plymouth - Student Administration

Location: Devon, Plymouth, Hybrid

Salary: £26,707 to £29,588 per annum - Grade 4

Hours: Full Time

Contract Type: Permanent

Job Ref: B1070

About the role

The MIS Officer for Apprenticeships reports to the Administration Operations and Compliance Manager within the Central Apprenticeship Hub. The primary purpose of the role is to manage the production and submission of the Individual Learner Record (ILR) statutory return to the Department for Education (DfE). The postholder ensures timely, accurate funding submissions while supporting data analysis, reporting, and audit preparation to enable the successful delivery of apprenticeship programmes.

You will:

• Manage the preparation, accuracy, and submission of the Individualised Learner Return (ILR) to the DfE, ensuring compliance with funding and audit requirements.
• Maintain up-to-date knowledge of DfE funding rules, ILR specifications, and apprenticeship funding guidance, implementing changes as required.
• Analyse, reconcile, and report apprenticeship data, producing monthly reports and highlighting actions to support compliance and accountability.
• Support audit preparation by collating compliant data, liaising with stakeholders, and assisting during audit visits.
• Provide administrative and system support, particularly with Aptem, ensuring accurate programme set-up and effective communication with students, staff, and employers.

For this role, you will need to be on site 3 days a week. Although we can accommodate working from home for this role, flexibility to be on-site will be expected due to business needs.

For an informal discussion to find out more about the role then please contact: Louise Crocker by email at louise.crocker@plymouth.ac.uk

What we’re looking for

• Strong numeracy, literacy, and IT skills, with advanced working knowledge of Microsoft Office (Excel, Word, Outlook, PowerPoint) and databases.
• Proven experience of working accurately with large datasets under tight deadlines, demonstrating attention to detail and problem-solving ability.
• A sound understanding of apprenticeships.
• Excellent written and verbal communication skills, with the ability to work effectively across teams and with external stakeholders.
• A flexible, self-motivated approach with the ability to work independently and as part of a team.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement. Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Closing date: 12 midnight, Sunday 8 February 2026

Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

When joining us, you will receive:

• Generous annual leave: 25 Days Annual Leave plus Bank Holidays & Closure Days
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

A summary of our comprehensive benefits can be viewed here.