Multimedia Specialist I

Job Details

Job Location: Edmond, OK 73034

Position Type: Staff

Job Category: OTRS Classified

Description

Position Classification: Regular, full-time, salaried, exempt and benefit-eligible staff position.

Salary: Salary is disclosed within the application as an application question.

Position Overview and Job Duties: Under the general direction of the Director of Media Services for the Office of Information Technology, the Multimedia Specialist I provide enterprise-level multimedia service delivery and supports the University’s streaming and multimedia content systems, video conferencing, web conferencing, integrated applications, event management services.

• Supports Multimedia Services operations including effective management and circulation of multimedia equipment resources.
• Creates, manages, and administers streaming content, multimedia content, webcasts, lecture capture, video conferences and web conferences.
• Supports the Universities campus digital signage systems.
• Provides Tier I and II technical support and assistance to instructors, students and guests who utilize multimedia equipment.
• Responsible for accurate and timely setup, operation, and breakdown of intermediate audiovisual equipment.
• Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
• Maintains a customer service attitude.
• Creates and maintains documentation including diagrams, operational and support procedures.
• Research and communicate new features of assigned application(s).
• Continually updates skills and knowledge relative to the position and the technology industry.
• Performs other duties as assigned

Qualification / Experience Required: Bachelor’s degree plus 1 year experience in the operation and setup of various types of multi-media equipment; or equivalent combination of education and experience.

Qualification / Experience Preferred: Degree specialization in mass media or public communications production or another relevant discipline or the equivalent in technical certifications and experience preferred. Experience in a higher education environment is preferred.