Navigator-Academic Success

Under general supervision from the Associate Dean, College and Career Readiness, this position is responsible for providing case management to students in Integrated Education and Training (IET) programs, along with student transition to and success in post-secondary courses.

Characteristic Duties and Responsibilities (include, but not limited to)

ESSENTIAL DUTIES AND RESPONSIBILITIES
This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of the job. The incumbents may be requested to perform job-related responsibilities and tasks other than those stated on this description.

1. Plan and coordinate IET recruitments events throughout the academic year.
2. Provide case management services such as developing and offering orientations, administering assessments, conducting academic interviews, creating academic plans for IET programs.
3. Monitor student progress and analyze data to identify students at risk for not completing their courses or program; provide ongoing support and needed interventions in collaboration with college resources, and refer students to appropriate resources as needed.
4. Develop and offer orientations helping students learn about their options for completing developmental education and available services.
5. Enhance accuracy of course placement and support successful course completion by creating academic plans with students in collaboration with appropriate college resources. Administer assessments and conduct student academic interviews to inform creation of plans.
6. Collaborate and coordinate regularly with instructors, the Office of Student Accessibility, advisors, counselors, and student support services provided by WCTC, along with community stakeholders, external partners, and WIOA partners, to refine processes and promote student success.
7. Develop and use tools and processes to enter data, create reports, track activity, for grant accountability, and promote retention, transition to target postsecondary courses, and course success.
8. Lead and engage in college-wide initiatives (i.e. training, committees, campus events) to create innovative strategies to support enrollment, retention, completion and overall student success.
9. Create, develop, and implement strategic programming that supports student retention. Programming may include trainings, mentorship from external partners, workshops, classes, etc. Evaluate effectiveness for continuous improvement.
10. Collaborate, lead and partner with academic professionals (i.e. Deans, Associate Deans, and Faculty and other personnel) to develop best practices as it relates to the retention and graduation of students.
11. Collect feedback, formally and informally from stakeholders.
12. Organize and Co-Lead IET Advisory Committee
13. Support the transition of Adult Basic Education students to post-secondary education.

Minimum Qualifications

Knowledge, Skill, and Ability Requirements:

• Ability to organize and coordinate projects to meet goals and deadlines.
• Ability to communicate effectively, both orally and in writing, including group presentations.
• Ability to establish and maintain cooperative relationships with multiple diverse constituencies.

Education and Work Experience Requirements:

1. Bachelor's degree in education or related field; Master's degree preferred.
2. Two years of related work experience in secondary or higher education, such as, teaching, advising, career planning, placement services, and/or case management.
3. Experience working with students needing academic support.

Supplemental Information

The Navigator-Student Life (Limited Termed Employment-LTE) position supports the College & Career Readiness department. This is a limited-term, grant-funded position through June 30, 2027. Work is in person on weekdays between 8:00 a.m. and 5:00 p.m. Position is benefits eligible. All applicants must submit a completed application along with a current resume. Interviews: Selected candidates will be invited to an in-person interview. Interview date is to be determined.

Internal team members are encouraged to grow their careers at WCTC! To be eligible to apply for a new role, employees must be in their current position for at least six (6) months. WCTC offers a wide range of outstanding benefits. Benefits include, but not limited to:

• Competitive compensation
• Comprehensive Benefits Package including health, dental, vision, life, long-term disability, supplemental life, flex spending accounts, and much more
• Generous time off and holiday schedule
• Eligibility in the Wisconsin Retirement System (ETF)
• Opportunities for professional growth and development (including tuition reimbursement, tuition waiver)
• Well-being activities to support personal and professional well-being
• Collaborative and supportive team environment

Candidates must be legally authorized to work in the United States at the time of hire and maintain that authorization through employment. Verification of employment eligibility will be required upon hire. WCTC does not provide employment-based visa sponsorship.