Job Details

Instructions to applicants:

Internal Applicants Only

PLEASE NOTE: All applications should contain complete job history entries, which includes job title, dates of employment, name of employer, supervisor’s name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes and curriculum vitae do not take the place of this required information.

Submit letter of interest, resume, contact information for three references, and completed Sul Ross Application at https://sulross.peopleadmin.com/.

Job Title: Network- Admin I

Location: Alpine

Department: Office of Informational Technology

Job No.: 999131

Posting Date: 2026-06-11

Until Filled: Yes

Salary: $51,000 Annual

Required:

• Internal Applicants only. Current employee of Sul Ross State University.
• Associates in Information Technology, Computer Science, related field, or equivalent combination of education and relevant experience.
• Minimum two years of experience supporting network infrastructure, wireless systems or enterprise technology environments.
• Strong customer service, communication and organizational skills.
• Valid Texas driver’s license or ability to obtain one within a specified timeframe.

Preferred:

• Bachelor’s degree in Information Technology, Computer Science, Network Administration, or a related field.
• Two years of experience supporting network infrastructure in an enterprise environment.
• Experience with Juniper, Mist, Barracuda, Cisco, Xirrus or other enterprise networking equipment.
• Familiarity with wireless network management and troubleshooting.
• Experience working with Microsoft 365, Active Directory, and Azure/Entra environments.
• Knowledge of network monitoring and management tools.
• Familiarity with virtualization platforms such as VMware or Hyper-V.
• Experience with structured cabling standards and network documentation.

Primary Responsibilities:

Job Summary: Provide support for all network infrastructure for Sul Ross State University campuses located in Alpine, Del Rio, Eagle Pass and Uvalde campuses. Including but not limited to server updates, network switch upgrades, configurations, network cable runs, wireless arrays installations, firewalls, backup appliances, VoIP/ATA management, and camera security management and configuration.

Expectation of Quality: Employee will support the mission of Sul Ross State University by providing high-quality, professional services, timely responses, and solutions to customer requests.

Key Competencies: (Knowledge Skills and Abilities)

• Knowledge of network infrastructure concepts, including TCP/IP, DNS, DHCP, VLANs, routing, switching, wireless networking, network security.
• Knowledge of Linux operating systems, Microsoft Windows operating systems, Active Directory, Microsoft 365 environments, basic server, endpoint management, and troubleshooting procedures.
• Knowledge of structured cabling standards and network hardware installation practices, diagnosing and resolving network connectivity and hardware issues.
• Knowledge of cybersecurity awareness and best practices.
• Knowledge of security camera systems, management, mounting.
• Knowledge of VoIP phone systems.
• Skill in configuring and maintaining network devices and related equipment.
• Skill in providing technical support to users in a professional and customer-focused manner, documenting technical procedures, incidents, and system changes, using network monitoring, remote support, and ticketing systems.
• Skill in prioritizing multiple tasks and responding effectively to service requests.
• Ability to analyze technical problems and implement effective solutions.
• Ability to communicate technical information clearly to both technical and non-technical users, work independently as well as collaboratively within a team environment, and learn and adapt to new technologies and systems quickly.
• Ability to maintain confidentiality and follow institutional policies and procedures.
• Ability to manage time effectively and meet deadlines in a fast-paced environment.
• Ability to support multiple campus and remote locations when needed.
• Ability to respond to emergency or after-hours support situations as required.
• Ability to sit, stand, walk, bend, kneel, and climb ladders for extended periods of time, lift, carry, and install equipment weighing up to 50 pounds, work in confined spaces such as server rooms, network closets, catwalks, and under desks.
• Ability to work in environments with moderate noise levels and varying temperatures associated with equipment rooms and data centers.