"Network Administrator, ITS (7638)"

Institution Information

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

The successful candidate will perform installation, troubleshooting, and implementation of Local Area Networking, Wide Area Networking, Wireless Local Area Networking, and Voice over IP, Telecommunications Systems, CCTV, and access systems, and associated infrastructure on ISU campuses. This position may plan, organize and supervise the daily activities of the student workforce. Oversee and inspect work performed by contractors installing or maintaining network infrastructure on campus. Work with assigned Network Engineer(s) in the design, development, and installation of network infrastructures, systems, and projects. This position is not eligible for visa sponsorship at this time.

Key Responsibilities

• Perform tasks related to the design, installation, maintenance, and integration of transport media and related equipment, including copper and fiber optic plant facilities.
• Train and supervise student, work-study, and subcontractor cable crews. Ensure quality control and documentation of structured cable plant facilities.
• Monitor and maintain network health and operational status using network monitoring applications and logs.
• Operate and maintain network operational and monitoring systems as assigned and in conjunction with assigned Network Engineer. Such systems may include DNS, DHCP, Splunk, Observium, Net DB, Nagios/WUG, among others.
• Provide installation and troubleshooting of ISU physical network infrastructure including but not limited to copper, fiber-optic and wireless infrastructures.
• Work in a team setting and contribute to operational solutions for ITS enterprise systems, including primarily but not limited to voice and data networks, CCTV and door access systems.
• Work directly with ITS Network and Communications customers in resolving customer network issues and concerns in a comprehensive, timely, and effective manner, providing exceptional customer-focused support.
• Shared 24/7 on-call and after-hours ITS Infrastructure installation and maintenance activities.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Information Technology field with at least one (1) year full-time hands-on experience or a Technical Degree/Certificate in Telecommunications/Networking or related field with at least three (3) years hands-on experience.
• Clear Understanding of networking and telecommunications concepts, principles, applications, protocols, design, configuration, installation, and system management of routers, switches, network operating systems, servers, VPNs, etc., in a converged LAN/WAN/WLAN/VoIP environment.
• Experience in and a clear understanding of network maintenance procedures, equipment analysis, evaluation, testing, and consulting.
• Experience with copper, fiber optics, and wireless infrastructures.

Preferred Qualifications

• Experience in a large corporate, municipality, or educational institution.
• Experience designing, installing, monitoring, configuring, and managing network servers, applications, and storage.

Additional Information

You must submit your CV/resume, cover letter, and list of three (3) professional references, including current contact information. This position will remain open until it is filled; however, priority consideration will be given to applications received on or before October 8, 2025. Salary will be between $53,000 and $55,000 per year, commensurate with education and experience. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight. The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.