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University of Colorado System

New Patient and Surgery Scheduler

Closes:

Salary: $48,289 – $52,877 per year

55
University of Colorado Anschutz

Department: OBGYN

Job Title: New Patient and Surgery Scheduler

Position #: 00853541 – Requisition #:41216

Job Summary:

In the Department of Obstetrics and Gynecology, as part of the larger University of Colorado Anschutz School of Medicine, we have access to an intensive care unit, cutting-edge equipment, and multiple teams of subspecialists in female health. This allows us to address even the most complex medical problems. We also provide a wide array of reconstructive surgical options, including minimally invasive and robotic surgery.

The individual in this position will function as the liaison between the patient and the providers for all non-clinical issues including scheduling office visits and procedures within the clinics, communicating pre-appointment instructions and appointment confirmations, insurance verifications and/or pre-authorizations as necessary. The Surgery Scheduler will NOT disseminate any clinical information such as diagnosis, test results or post care instructions.

They must be able to analyze the faculty's availability when scheduling patients for new patient visits and surgeries. They must understand the length of time needed for a particular visit type and schedule patient appropriately. They must be able to identify conflicts in these schedules, review them with the appropriate physician and resolve them in a timely manner.

This position interacts with patients, faculty, scheduling staff, research staff, clinic staff, hospital and department administration, and insurance representatives daily in providing support for scheduling appointments and surgeries. This position may also support some administrative needs of assigned providers. This position will work under the direction of the Clinical Operations Manager for the Department.

Key Responsibilities:

95% Scheduling Support
  • Assist and act in patient scheduling issues, training, education, communication and problem solving.

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