Assist in managing logistics including event schedules, room reservations, catering, signage, materials, accessibility accommodations, and the check-in process.Orientation Leader (OL) Recruitment, Training and Supervision
- Coordinate the recruitment, hiring, onboarding, training, scheduling, supervision, and evaluation of OLs and Senior OLs.
- Develop and facilitate Orientation Leader Academy in May to prepare the OL's for the upcoming season.
- Provide ongoing coaching, leadership development, and performance management for student staff
- Manage payroll approval, scheduling, and student employment processes.
Orientation Systems and Technology Management
- Maintain and update orientation-related systems and resources, including the New Student Orientation Module in Canvas, Guidebook (Guide to UMKC), and communication and event templates within Slate.
- Monitor registration data and ensure accurate student records across multiple systems.
Outreach and Customer Service
- Communicate with incoming students and their families regarding orientation registration and next steps in the enrollment process.
- Respond to inquiries via phone, email and virtual inquiries while providing excellent customer service.
- Coordinate pre and post-orientation communications using Slate and Cadence.
Day Of Logistics for Staff/Volunteers
- Coordinate logistical and operational aspects of orientation programs, including preparation of materials, staff resources, and volunteer support.
- Assist with day-of-program execution to ensure a positive and seamless experience for students, families, faculty, staff, and campus partners.
Jump Into UMKC Planning Committee
- Serve as an active member of the Jump Into UMKC planning committee to develop and implement the transition program that leads into Roo Welcome.
Communications
- Assist in managing NSO's online presence by managing the information on our website, and creating content to post on social media platforms.
Additional Responsibilities
- Assist with special projects and university events that support enrollment and student success.
- Other duties as assigned.
Minimum QualificationsA Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary.
Preferred Qualifications- Master's degree in Higher Education, Student Affairs, Counseling or a related field
- Experience supervising or advising student employees, volunteers, or peer leaders
- Experience with Slate CRM, Canvas, Guidebook or similar technologies
- Experience coordinating large scale or orientation events
- Excellent written and verbal communication skills
- Strong organizational and project management skills
Anticipated Hiring RangeThe anticipated hiring range for this position has been established as up to $55,000 annually.
Salary is determined by a variety of factors, including but not limited to, the individual's particular combination of education, skills, and experience, as well as organizational requirements.
Your total compensation goes beyond the number on your paycheck. The University of Missouri provides generous leave, health plans, and retirement contributions that add to your bottom line.
Grade: Salary Plan # 010
UNIVERSITY TITLE: Program Manager Il Student Support Services To review the University of Missouri's Staff Compensation Structure you can view the Job Code detail page. Internal applicants can determine their university title by accessing the Talent Profile tile in myHR.
Application MaterialsApplication materials must include a cover letter and updated resume/CV
Application DeadlineFor best consideration, submit application materials by August 31, 2026. Applications will be accepted until this position is filled.
Sponsorship InformationEmployment visa sponsorship is not available for this position.
Community InformationKansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.
UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.
UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.
Benefit EligibilityThis position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at
https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement Equal Employment OpportunityThe University of Missouri is an
Equal Opportunity Employer.To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.
