New Student Processing Team, Application Processor
Job Description
This position plays a critical role in supporting the processing of first-year and transfer applications by ensuring applicant records are accurate, complete, and properly maintained across university systems.
Key Responsibilities
- Review, process, and update undergraduate applications to ensure accuracy and completeness in Banner, Slate, and related systems.
- Manage application updates, workflow modifications, and record corrections throughout the admissions cycle, ensuring timely and consistent processing.
- Review and verify transcripts, test scores, application fees, residency information, and other required materials; follow up with applicants, counselors, and external partners as needed.
- Track and process application changes, corrections, and supplemental documents, maintaining appropriate documentation and workflows.
- Collaborate closely with New Student Processing Team members to support accurate and efficient application processing.
- Update applicant statuses consistently across systems throughout the admissions cycle.
- Download, match, and process electronic transcripts, test scores, and documents received through multiple external platforms.
- Reconcile application fees and assist with preparing communications related to application processing.
- Coordinate with internal and external stakeholders to ensure timely application review and accurate reporting.
- Maintain applicant files and support office-wide records management practices.
- Provide administrative support and customer service to applicants and campus partners throughout the admissions process.
- Contribute to continuous process improvement efforts to enhance efficiency, accuracy, and service quality.
Required Qualifications
- Experience providing administrative or program support in an academic or professional setting.
- Proficiency with Microsoft Office and standard data-entry functions.
- Strong organizational, communication, and customer service skills.
- Ability to manage sensitive information and maintain accuracy in a fast-paced environment.
- Highly detail-oriented with the ability to work both independently and collaboratively.
Preferred Qualifications
- Experience supporting students or families in enrollment, admissions, or student services.
- Familiarity with Banner or other large relational databases.
- Experience using a CRM system, particularly Slate.
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