"Night Desk Clerk, Residence Life Fall 2025"

Job Details

Job Title: Night Desk Clerk, Residence Life Fall 2025

Requisition Number: DU13466

Department Name: 1B450:Residence Life

Work Location: Lexington, KY

Salary Range: $12.00 / hour

Type of Position: Student

Position Time Status: Part-Time

Required Education: Must be a current full-time UK student. This position is not open to BCTC students.

Required Related Experience: Some customer service experience preferred.

Required License/Registration/Certification: None

Physical Requirements: This position requires candidates to sit for long periods of time at the front desks of residence halls, especially during the night time hours.

Shift: Shifts available in all residence halls: Daily: 12:00 am – 4:00 am, 4:00 am – 8:00 am; Tuesday: 7:00- 9:00 pm; In addition, at Wildcat Coal Lodge Only: Daily: 4:00 pm – 8:00 pm, 8:00 pm – 12:00 am; Saturday & Sunday: 8:00 am – 12:00 pm, 12:00 pm – 4:00 pm

Job Summary: This position begins in August 2025. Students in this position provide coverage for the front desks in the residence halls. Shifts are overnight (i.e. 12:00 midnight – 4:00 AM and 4:00 AM – 8:00 AM). Student should be prepared to work at least 12 night time hours per week. This position is responsible for monitoring the safety and security of the residence hall, responding to student needs, providing customer service to visitors, and enforcing University policies (particularly the residence hall visitation policy). This position requires students with self-confidence and assertiveness and with a strong commitment to other students and their safety. Specific responsibilities include: (1) Ensuring safety & security of residential facilities (2) Professionally enforcing policies (3) Providing excellent customer Service (4) Support a sense of shared community within the hall (5) Attending and participating in regular staff meetings (6) Attending regular one-on-one meetings with supervisor (7) Staffing the building and the front desk at designated times This position is also Federal Work-Study eligible, if you qualify.

Skills / Knowledge / Abilities: This position requires the ability to explain departmental policies to residents and visitors, and to confront non-complaint people by documenting incidents and communicating concerns to the appropriate staff members. Candidates who become successful front desk clerks share the following qualities: (1) Strong decision making and critical thinking skills (2) Ability to make mature and responsible decisions (3) Appreciation for and comfort with a diverse student population (5) Desire to help others (6) Time management skills (7) Positive attitude (8) Team player

Does this position have supervisory responsibilities?: No

Preferred Education/Experience: (1) Be a full time undergraduate or graduate student, in good academic standing at UK (2) have previous experience with on campus living (4) Students should be prepared to work at least 12 night time hours per week (5) Be in good conduct standing with the university (6) Returning students must have at least a 2.0 Cumulative GPA

Deadline to Apply: 12/22/2025