Wellness Counselor (Senior Academic Counselor), Wellness & Accessibility Services

Oct 7 2026 Job Description: Wellness Counselor (Senior Academic Counselor), Wellness & Accessibility Services MCCC Unit Professional position, Grade 6 Campus Location: Lynn Work Schedule: 37.5 hours per week SALARY: Anticipated starting salary is $80,066.00 - $83,000.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement. Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits. At this time, the College is not providing sponsorships for Visas. GENERAL STATEMENT OF DUTIES: The Wellness Counselor provides brief, student-centered wellness support, assessment and triage, crisis intervention, psychoeducation, and referral services to North Shore Community College students. Working within a short-term support model, the Wellness Counselor assists students experiencing personal, emotional, behavioral, or situational concerns that may affect their well-being or academic success. The position provides immediate and brief supportive intervention, crisis response and safety planning, and connects students to TELUS Health, community behavioral health providers, social service agencies, and other appropriate resources for ongoing or specialized care. The Wellness Counselor works collaboratively with faculty, staff, NSCC Police, behavioral intervention and student-support teams, and community partners to promote student well-being, persistence, and access to appropriate resources. All work is approached through an equity-minded, culturally responsive, and trauma-informed lens. ESSENTIAL FUNCTIONS: Provides brief, solution-focused, trauma-informed wellness support to students experiencing personal, emotional, behavioral, academic, or situational concerns that may impact their well-being or academic success. Conducts assessment and triage of student wellness concerns, including the use of appropriate screening or risk-assessment tools, to determine immediate needs, level of concern, and appropriate intervention or referral. Responds to students experiencing significant emotional distress or behavioral health crises; provides crisis intervention, de-escalation, safety planning, and connection to emergency or community-based resources as appropriate. Provides short-term supportive check-ins and follow-up while facilitating referrals and warm handoffs to TELUS Health, behavioral health providers, healthcare practitioners, social service organizations, and other community resources for ongoing or specialized care. Serves as an active member of College behavioral intervention, care, and student-support teams, including BEACON, and/or SOS; contributes to assessment, intervention planning, outreach, referral, and follow-up for students of concern. Collaborates and consults with faculty, staff, NSCC Police, Accessibility Services, Student and Academic Success, community providers, and other partners to coordinate appropriate student support. Designs and delivers psychoeducational programming, outreach, and prevention initiatives addressing student wellness, stress management, resilience, help-seeking, behavioral health, substance-use awareness, and other emerging student needs. Provides consultation, training, and resources to faculty and staff regarding recognizing and responding to students in distress, de-escalation, referral practices, and available student-support resources. Develops and maintains relationships with behavioral health, crisis-response, healthcare, and community organizations and maintains current knowledge of resources available to students. Connects students experiencing basic-needs challenges, including food or housing insecurity, with appropriate College and community resources. Maintains timely, accurate, and confidential documentation of student contacts, assessments, interventions, referrals, safety planning, and follow-up within designated College systems. Tracks and analyzes aggregate data related to student needs, service utilization, referrals, and programming; assists with assessment, reporting, and continuous improvement of wellness services. Assists in developing and maintaining departmental procedures, crisis-response and referral protocols, wellness resources, and practices that promote effective and coordinated student support. Maintains current professional knowledge of college student mental health and wellness, crisis intervention, behavioral intervention, trauma-informed practice, relevant laws and professional standards, and performs other related duties as assigned. SUPERVISION RECEIVED: Executive Director of Wellness & Accessibility Services Job Requirements: Master's degree in Clinical Psychology, Counseling Psychology, Social Work, or a closely related field, with ten years of experience that includes internships, psychological counseling, psychotherapy services, crisis intervention, social work, and or an equivalent combination of education, training, and experience, consistent with the MCCC Senior Academic Counselor classification specification. Demonstrated experience responding to individuals experiencing emotional distress, behavioral health concerns, or crisis situations. Demonstrated knowledge of crisis intervention, de-escalation, risk assessment, safety planning, and appropriate referral practices. Experience providing brief, solution-focused, strengths-based, trauma-informed, or comparable supportive interventions. Ability to recognize when a student's needs exceed the scope of short-term College-based support and to facilitate referral to appropriate behavioral health, emergency, healthcare, or community-based services. Demonstrated ability to work effectively with individuals from diverse backgrounds using an equity-minded and culturally responsive approach. Strong interpersonal, communication, consultation, documentation, and collaboration skills. Ability to maintain confidentiality, appropriate professional boundaries, and accurate student records. Ability to work effectively as part of multidisciplinary student-support and crisis-response teams. Candidates will be required to pass a CORI/SORI and/or National background check as a condition of employment. PREFERRED QUALIFICATIONS: Experience working in higher education, community colleges, college wellness, student affairs, behavioral health, or a comparable setting. Experience serving on a behavioral intervention, CARE, student-of-concern, threat-assessment, or multidisciplinary student-support team. Training or experience in crisis intervention, suicide prevention, de-escalation, trauma-informed practice, Mental Health First Aid, or related areas. Experience developing and delivering psychoeducational wellness programming or professional development for students, faculty, or staff. Experience working with community behavioral health, crisis-response, healthcare, or social-service providers to coordinate referrals and student support. Experience using electronic case-management, student-information, or related documentation systems. Additional Information: North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College's Title IX Coordinator, Affirmative Action and Compliance Officer, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights: TitleIX@northshore.edu Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here . In alignment with our mission to provide accessible, affordable, and rigorous educational and employment opportunities, NSCC is committed to supporting individuals with disabilities throughout the recruitment and employment process, and to support fulfilling essential job functions. If you need a reasonable accommodation, please reach out to our ADA/504 Coordinator: Employee_Accom@northshore.edu North Shore Community College participates in E-Verify. Closes: To apply, visit http://nscc.interviewexchange.com/jobofferdetails.jsp?JOBID=205602 Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency je-97ef4d8e3bdd4cffb622ece4141ba578