Nurse Supervisor (Hybrid) - Endocrinology

Scheduled Hours

40

Position Summary

The Nurse Supervisor provides high-level clinical leadership and administrative oversight for back-office nursing staff. This role is pivotal in co-managing a diverse clinical team that supports specialized clinicians across seven clinic locations. The focus is on optimizing workflows, ensuring clinical excellence in endocrine and metabolic weight management care, and bridging the gap between patient visits.
We are seeking an RN with leadership skills and experience in endocrinology or chronic disease management who is ready to transition their clinical expertise into a strategic oversight focusing on the patient population across all 7 sites with Division of Endocrinology, Metabolism & Lipid Research @ WashU.
Position provides day-to-day/frontline supervision, coordination, and assignment functions for patient care staff and patient treatment.

Job Description

Primary Duties & Responsibilities:

• Co-supervises the recruitment, onboarding, and ongoing professional development of the back-office team, fostering a culture of high performance and empathy.
• Coordinates patient services with physicians and staff to provide quality care in effective manner, conducting rounds to ensure quality of patient care delivery.
• Facilitates educational opportunities and quality improvement activities for staff to ensure compliance with medical school and regulatory guidelines.
• Assigns/coordinates activities and duties of staff, orienting new staff and advising administration of conditions and performance issues.
• Provides direct patient care as needed, including triaging patient questions in MyChart and phone calls, administering injections, management of diabetes technology, and maintaining records in accordance with approved nursing techniques.
• Promotes/maintains excellent customer services with patients and families, acting as liaison between patients and the WashU team.
• Provides appropriate counsel to patients/families explaining medications, procedures and teaches care to ensure continuity of care and promote health care maintenance.
• Analyzes back-office workflows to enhance efficiency, reduce patient wait times, and improve the overall clinician-support experience.
• Acts as subject matter expert for endocrine and weight management clinical protocols, ensuring that patient care if safe, timely, and aligned with WashU Medicine standards.

Working Conditions:
Job Location/Working Conditions

• Normal office environment
• Exposure to blood-borne pathogens
• Requires protective devices
• Patient care setting
• Direct patient care setting

Physical Effort

• Typically sitting at desk or table
• Typically standing or walking
• Typically bending, crouching, stooping
• Occasional lifting (25 lbs or less)

Equipment

• Office equipment
• Clinical/diagnostic equipment

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:
A diploma, certification or degree is not required.

Certifications/Professional Licenses:
The list below may include all acceptable certifications, professional licenses and issuers. More than one credential, certification or professional license may be required depending on the role.Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration

Work Experience:
Nursing (2 Years)

Skills:
Not Applicable

Driver's License:
A driver's license is not required for this position.

More About This Job

Required Qualifications:

• Graduate of an accredited nursing program, plus a minimum of 2 years of related nursing experience.
• Current LPN or RN licensure in the state of Missouri and/or Illinois, depending on location, in accordance with the Compact Act.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Preferred Qualifications

Education:
B.S. - Bachelor of Science - Nursing, B.S.N. - Bachelor of Science in Nursing

Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:
No additional work experience unless stated elsewhere in the job posting.

Skills:
Active Listening, Communication, Critical Thinking, Cross-Functional Teamwork, Customer Empathy, Education Resource Development, Epic EHR, Family Support, General Nursing, Good Clinical Practice (GCP), Health Insurance Portability & Accountability Act (HIPAA), Interpersonal Communication, Leadership, Nursing Practice, Organizing, Patient Care, Patient Care Management, Patient Care Services, Patient Education, Staff Hiring, Supervisory Management

Grade

S28

Salary Range

$71,300.00 - $128,400.00 / AnnuallyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.