"Office & Admin Special Intermediate - Records Specialist"

NOTICE OF VACANCY

Records Specialist

Classification: Office and Admin Specialist; Intermediate Unlimited, Full-time 8:00 AM to 4:30 PM (Monday – Friday)

*A flexible work schedule may be approved with up to two days remote work per week (if applicable)

Salary Range: Hourly from $20.76 to $27.53; Annually from $43,347 to $57,483

*Salary placement is dependent on education and experience

The vacancy is posted on-line from Friday, November 7, 2025 to Monday, November 17, 2025 at 11:59 PM.

THE POSITION AND THE DEPARTMENT

The purpose of this position is to provide technical and administrative support to the Records Office. In consultation with the Assistant Registrar, this position maintains office procedures and work systems; responds to new systems or policies; and ensures that data integrity of student academic records is upheld. This position ensures deadlines are met according to the established guidelines, rules and statutes. This position works collaboratively with Student Services one stop, Student Affairs offices, and campus faculty/staff by providing relevant information and technical guidance. All employees of Normandale Community College are responsible for promoting a culture that supports diversity and inclusion in all forms as well as providing excellent customer service continuously to all internal and external contacts.

This position will actively advance the college’s strategic goals, including achieving equity in educational outcomes and supporting a culturally responsive and service-oriented culture, through individual and departmental efforts.

YOUR QUALIFICATIONS

Minimum: (expected to have to enter job) One year experience providing customer service in a fast-paced professional or office-setting

Skill in data entry sufficient to receive and review source documents, compare documents to database information, and edit documents

Skill in word processing sufficient to prepare, edit, and finalize emails, memos, reports, and/or other documents and types of written communication that are grammatically correct, in proper format, and free of spelling errors

Knowledge of customer service practices and principles sufficient to identify each customer’s needs, meet quality standards for services, that result in customer satisfaction

Ability to explain policies and procedures in a clear, concise, and professional manner to both internal and external customers

Preferred: (desired but not expected to have to enter job)

At least 6 months professional experience working in a college records office or one year experience in a higher education Student Affairs department.

Working knowledge of current student information system (Integrated Student Records System), Perceptive Content, Minnesota State System related Web Communications and degree audit systems (DARS)

Ability to write and speak multiple languages, especially Spanish, Somali, Hmong, and/or Arabic

Experience working with students from diverse and traditionally underserved backgrounds and with varied needs

Analytical and problem-solving skills along with a high level of attention to detail and the ability to work independently

WHY NORMANDALE

Normandale is the largest community college in the Minnesota State Colleges and Universities system, annually serving almost 15,000 students from a diverse set of backgrounds, 42% of whom are students of color and nearly 25% are first-generation. We offer opportunities for individuals to grow, learn, and advance their careers while working for an organization that is committed to providing an inclusive and equitable space for students and employees to learn. We are passionately committed to achieving racial equity in student outcomes and in advancing cultural competency in the classroom and services provided.

GREAT BENEFITS PACKAGE

As an agency of the State of Minnesota, Normandale offers a comprehensive benefits package including low-cost medical, dental, vision insurance, short- and long-term disability, generous vacation and sick leave, 11 paid holidays each year, employer paid life insurance, pre-tax flexible spending accounts, retirement plans, and tax-deferred compensation plans. Additional benefits include tuition waivers available for yourself and eligible dependents once certain criteria are met.

For information on benefits, visit SEGIP. This position is also part of AFSCME. The AFSCME-MultiUnit-2025-2027-Contract.pdf outlines many additional benefits provided.

For more information on retirement benefits, please view the retirement brochure through MMB.

Equal Employment Opportunity

Normandale Community College is committed to honoring human differences and cultivating inclusion of different values and ideas in employment and education opportunity. The college is committed to the principle that all individuals are to be treated with equality and dignity.

No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, or gender expression. In addition, discrimination in employment based on familial status or membership or activity in a local commission as defined by law is prohibited.

Reasonable accommodation will be made for applicants with disabilities. If you are an individual with a disability who needs assistance, please contact Human Resources at (952) 358-8269 or jobs@normandale.edu. Please indicate what assistance is needed.

The College regrets that it is unable to offer H-1B sponsorship at this time. The successful candidate, under U.S. Citizenship and Immigration Services regulations, must be able to accept work in the U.S. by the day employment begins.

An offer for this position may be contingent upon the completion of a background check.