"Office & Admin Specialist Int - Office Support/Receptionist"

Job Details

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title: Office & Admin Specialist Int - Office Support/Receptionist

Institution: Metropolitan State University

Classification Title: Office & Admin Specialist Int

Bargaining Unit / Union: 206: AFSCME - Clerical and Office

City: MPLS - Minneapolis Campus

FLSA: Non Job Exempt

Full Time / Part Time: Full time

Employment Condition: Classified - Unlimited

Salary Range: $20.76 - $29.22

Job Description: Metro State University, Minnesota’s public, urban university, and four-time recipient of the Insight Into Diversity Higher Education Excellence in Diversity (HEED) Award is seeking to hire an Office Support/Receptionist. This is a full-time, probationary position within the School of Urban Education.

Job Responsibilities: Provide office support and receptionist duties to the School of Urban Education (UED) by providing general clerical and administrative assistance to support the Dean, Office Manager, Department Chair, staff, as well as resident and community faculty, and by serving as front-line receptionist for current and prospective students and the general public welcoming them to UED and connecting them to appropriate UED personnel and information.

Salary Range: $20.27 - $27.53 /hour (Based on experience & qualifications)

Minimum Qualifications: The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:

• Two or more years of work experience in the position or related to the position operating basic office equipment.
• English language skills (oral, written and comprehension) sufficient to communicate effectively, including ensuring documents and written communications are grammatically correct, in proper format, and free of spelling errors.
• Proficiency working with Microsoft Office Suite - (Outlook, Word, Excel, Teams) word processing to type and format letters, memos, reports, and meeting minutes, and aptitude for learning new software and systems.
• Data entry skills sufficient to enter and maintain accurate data, compile records, store files, create and maintain spreadsheets, and manipulate spreadsheets for data analysis with attention to the details.
• Ability to work independently and take initiative to do a job without regular help and advice from other staff and faculty within the program.
• Ability to establish effective working relationships and cross-cultural communication amongst diverse students, staff, and faculty in a diverse learning and work environment.

Preferred Qualification:

• Two or more years experience working in a higher education institution
• Expert level skills in spreadsheets, word processing, publishing, and email systems (MS Excel, MS Word, MS Forms, Adobe, Canva, Outlook).
• Math skills sufficient to calculate, complete and verify totals and reconcile data and balance accounts on report forms, requisition, or bills, using a calculator and ensuring accuracy.
• Excellent organizational and problem-solving skills and the ability to prioritize workload, meet required deadlines on completing priorities, and follow up on or initiate activities independently.
• Culturally responsive communications skills that engage in ways to identify colleagues’, students’ and partners’ needs with empathy, able to convey information with tact, and diplomacy in problematic situations and successfully resolve any problems from working with internal and external colleagues, students and partners.
• Experience in managing multiple projects while staying focused through frequent interruptions while still delivering results and meeting deadlines individually and with teammates.

Physical Requirements of the Job: Requires occasionally transporting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or transporting light objects frequently. The position may require movement throughout building(s) to a significant degree.

Work Shift (Hours / Days of work): Monday – Thursday, 9:15am-6:00pm, Friday, 9:30am-5:00pm and some special events beyond typical work hours.

About: The University: Metro State University empowers learners to transform their lives and communities through relevant, student-centered education in an inclusive, anti-racist, and supportive learning environment. Metro State University provides an excellent, inclusive, and engaging education to eliminate opportunity gaps and empower our students to lead our communities to a prosperous and equitable future. The university offers programs leading to baccalaureate, masters, and applied doctoral degrees. We provide accessible, high quality liberal arts, professional, and graduate education with continued emphasis on marginalized groups, including adult learners. Metro State is a five-time recipient of the Insight into Diversity Higher Education Excellence in Diversity (HEED) Award, most recently in 2023. Federally recognized as a Minority Serving Institution, its employees serve more than 8,000 post-traditional learners, the majority of whom identify as belonging to communities of color or American Indian nations, are first in their family to attend college, and/or are eligible for Pell Grants. Since we do not operate residential facilities, Metro State University students all commute to class locations across the Minneapolis-St. Paul metro area, or take their courses wherever they are through our many distance-learning and hybrid course offerings, allowing Metro State to truly be “where learning meets living.” Metropolitan State is recognized by CollegeNet as a leading higher education promoter of social mobility for students (Ranked # 31 out of 1,206 in 2024). Recognized in 2008 and 2016 by the Carnegie Foundation for Community Engagement, the university is committed to academic excellence and community engagement through curriculum, teaching, scholarship, and services designed to support an urban mission. The university strategic plan, “Transforming Lives: Advancing Inclusive Excellence and Social Mobility” provides a framework for achieving our mission by focusing on student success, equity, inclusion, and anti-racism, institutional effectiveness, and community engagement.

The School/Academic Department: The mission of the School of Urban Education is twofold: (1) To increase the number of well-prepared teachers of color in Minneapolis, St. Paul and surrounding suburbs so that the urban teaching workforce reflects the ethnically diverse population of preK-12 students and their communities; and (2) To empower all teacher candidates to become urban teachers with the content knowledge, pedagogical skills, urban field experiences, and professional dispositions needed to improve the educational achievement of historically and currently underserved urban learners and to advocate for their right to receive a high quality education. The School offers nine undergraduate and seven graduate programs, and is the most racially and ethnically diverse teacher preparation unit in Minnesota with a majority of BIPOC students, faculty and staff. The School is embedded on the campus of Minneapolis College. For more information, visit our website at https://www.metrostate.edu/academics/urban-education.