Office Assistant 2- Financial Aid- NY HELPS

Job Description

Office Assistant 2- Financial Aid- NY HELPS
SUNY Brockport

Salary: $42,641.00 Annually
Location: SUNY Brockport
Job Type: Classified Full-Time
Job Number: 2600343
Division: Enrollment Management
Department: Financial Aid Office
Opening Date: 04/13/2026
Closing: 4/27/2026 11:59 PM Eastern

Founded in 1835, State University of New York (SUNY) Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs in the arts, business, education, health, humanities, social sciences, and STEM. The University's curriculum is grounded in the liberal arts and sciences and emphasizes experiential learning.

Located only a few miles from Lake Ontario in a quaint "Village on the Erie Canal," SUNY Brockport is conveniently situated between the cities of Rochester and Buffalo - the fourth and second largest cities in New York State. Inspiring excellence through growth, engagement, and transformation is our mission. Join the inclusive community of dedicated faculty, staff, and students who together are Building a Better Brockport!

SUNY Brockport has a strong commitment to equity, diversity, and inclusion. We are committed to creating a diverse environment and are proud to be an affirmative action equal opportunity employer. We welcome individuality and encourage you to utilize your unique talents and bring your skills as we collaboratively strive to build meaningful lives and vibrant communities.

SUMMARY

This position primarily provides front desk coverage in the Financial Aid Office and back-up on phone coverage. Logs mail received in the office daily, opens and date stamps mail, reviews documents for completeness and accuracy, and returns documents as necessary. The Office Assistant 2 prepares documents for scan, and indexes those to prepare for packaging by Financial Aid Advisers.

JOB FUNCTIONS

Essential Job Functions:

• Disseminates information to students, parents and college staff at the front desk reception area; including scheduling appointments
• Reviews all documents received in the Financial Aid Office and requests pertinent information; scans and indexes all documents into the Financial Aid Office imaging system
• Completes weekly and biweekly reports generated through the Financial Aid Office weekly data load process
• Maintains and processes all mail generated/received by the Financial Aid Office
• Solves financial aid-related problems
• Monitors and prioritizes Office Assistant II assignments
• Inputs Equal Opportunity Program (EOP) verification packets and documents
• Distributes mail
• Maintains award letters
• Maintains tracking letters
• Distributes reports
• Covers phone queue and email Reponses
• Completes forms and procedure updates
• Trains Financial Aid Office staff; including student employees when necessary
• Adheres to the College of Brockport Student Loan Practices Code of Conduct and SLATE Regulations

REQUIREMENTS

Minimum Qualifications:

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):
One year of clerical experience.

COMPETITIVE MINIMUM QUALIFICATIONS (NON-NY HELPS):
Candidates must have permanent appointment in an Office Assistant 2 NY State classified position or be reachable for appointment on the current NY State Civil Service eligible list for Office Assistant 2 Full-Time, Brockport location.

ADDITIONAL INFORMATION

Work Schedule:
37.5 hours/week: Monday - Friday 8:00am - 4:00pm in office

Benefits:
Benefits eligible. Find out more about benefits at Careers@Brockport.

Application Instructions:
This position is not eligible for visa sponsorship.
Respond to the canvass letter (if applicable). Submit your application, cover letter, resume, and contact information for three professional references via our Employment Opportunities website at jobs.hr.brockport.edu by April 27, 2026.