"Office Clerk II, Student Success & Advising Services"

Office Clerk II, Student Success & Advising Services

Company: Monroe Community College

Job Location: Rochester, 14623

Category: Administrative Assistants

Type: Full-Time

Company Description: Monroe Community College is a unit of the State University of New York (SUNY) and is one of only nineteen community colleges across North America selected for board membership in the League for Innovation in the Community College. Founded in 1961, MCC prides itself on providing an affordable, quality education for more than 8,500 students in the Rochester area. MCC is a large institution offering over 100 programs across two main campuses, two specialized centers, and various community sites. Monroe Community College expects and upholds equity, inclusion, and a sense of belonging in our educational programs, policies, campus life, employment, and community involvement. We believe diversity enriches our lives and leads to understanding and appreciating our differences and commonalities. To achieve academic and institutional excellence, we actively recruit, engage, and retain students, faculty, staff, and community partners who represent the diversity of our region, nation, and world. MCC embraces inclusion and diversity, offering activities and programs to enhance the personal and professional development of faculty, staff, and students. The College welcomes candidates committed to MCC's mission of access, academic excellence, and a desire to work in a diverse and dynamic environment.

Job Description:

Job Function: The Clerk II performs a variety of moderately complex clerical duties in support of departmental operations. This role requires a strong understanding of office procedures, attention to detail, and the ability to manage multiple responsibilities simultaneously. The Clerk II is expected to produce high-quality work with minimal supervision.

Examples of Duties & Responsibilities:

• Serve as receptionist: greet visitors, check in students, answer phones, schedule appointments
• Generate requisitions for administrative supplies and other departmental purchases
• Review travel requests and travel reimbursement paperwork
• Operate office equipment such as copiers, scanners, and multi-line phones
• Support event planning and assist with the coordination of acquiring food, parking permits, reservations, etc.
• Assist with maintaining the support staff's monthly schedule
• Provide general office support and assist the success coach team as needed
• Train new front desk staff
• Maintain confidentiality of sensitive information
• Assist with updating and maintaining department manuals
• Collaborate with student workers to support the self-service area
• Perform additional duties as assigned by the leadership team

MCC Expectations:

• Adheres to the College Code of Conduct
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment
• Maintains technological competencies utilized by the College
• Commits to the philosophy of a comprehensive community college
• Commits to professional growth, which includes seeking ongoing training in diversity, equity, and inclusion to better serve students

Requirements:

Required Qualifications:

• Must currently hold the Monroe County Civil Service title of Office Clerk II or be on the current eligible list for this title, OR meet the minimum qualifications for a temporary appointment, if offered:
• Graduation from high school or possession of an equivalency diploma, plus EITHER:
• (A) Graduation with an Associate's degree or successful completion of at least sixty (60) credit hours from a college or university; OR,
• (B) Two (2) years paid full-time or its part-time equivalent office clerical or secretarial experience

Preferred Qualifications:

• Experience using BANNER
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Additional Information:

Job Type: Full-Time

Hours: 8:45 am to 4:45 pm Monday-Friday

Salary: $40,991.65 per year. Eligible for an increment increase after 6 months of service.

Pay Transparency Disclaimer: The posted salary range represents the full salary scale for this position, which includes all pay steps within the range. The starting salary for all new hires is typically at the entry-level figure, as determined by the step placement of the Collective Bargaining Agreement. Progression through the range occurs over time based on established criteria such as length of service and performance. This range is provided to give applicants an understanding of the potential earnings over the course of a career in this role.

MCC offers a Flexible Work Policy for benefit-eligible employees. Types of flexible work arrangements include flextime/staggered shifts, remote work/telecommuting, and compressed work schedules. The availability of flexible work arrangements varies by division, department, and position, based upon business and operational needs. Limitations to flexible work arrangements are outlined in the official policy.

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short-term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice Non-Discrimination

Annual Campus Security & Fire Safety Report

Application Instructions: Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ for using our online system. Please contact us if you need assistance applying through this website. The following documents MUST be submitted to be considered for this position: 1. Resume/CV 2. Cover Letter Please note: As part of the application process all applicants will be asked to provide the contact information for 3 professional references. References will only be contacted after interviews have occurred and only for applicants who are considered as finalists for the opportunity they applied to.