Office Clerk (On-Site)

Lane Enterprises is excited to welcome a Clerk to their team! From generous benefits, including bonus opportunities and an Employee Stock Ownership Plan (ESOP), to great employee retention, this is a fantastic opportunity to join a thriving organization!

Benefits: Lane offers a generous benefits package including Medical, Dental, Vision, 401k, Paid Time Off, Paid Holidays, Pension plan, Flexible Spending, Company paid Life Insurance, Voluntary Life Insurance, ESOP opportunity, and a generous bonus incentive plan.

Job Summary:
The Clerk will work directly with the Operations Manager and Sales staff and will be responsible for performing administrative tasks for assigned locations as required.

Supervisory Responsibilities:

N/A

Essential Responsibilities:

• Answer and route phone calls of customers, suppliers, and truckers according.
• Read and reroute incoming mail, email, and phone messages, and process outgoing mail and shipments.
• Support all staff with organization procedures including filing, billing, accounts payable, timesheets, and scheduling.
• Assist Corporate HR in onboarding, employee relations, policy requests, and benefit enrollment.
• Assist with the collection of outstanding customer receivables through phone and written correspondence.
• Process and maintain new customer and vendor paperwork and accounts in the Company computer system.
• Process invoices, return orders, and purchase orders daily.
• Process customer credit card payments.
• Process project preliminary notices.
• Maintain communications with Corporate Headquarters in a timely and professional manner.
• Maintain the general appearance and environment of the Office.
• Follow prescribed safety regulations.
• Punctual and reliable attendance.
• Other tasks and responsibilities may be added at management’s discretion.

Required Skills & Abilities:

• Communication - Effective verbal and written communication skills. Should be able to adapt communication style to suit different audiences.
• Time Management - Manages time by prioritizing and organizing workload to achieve maximum productivity and adjusting as situations change.
• Detailed Oriented - Achieves thoroughness and accuracy when accomplishing a task through concern for all the areas involved and able to verify the correctness or error in and individual part of the procedure.
• Professionalism - Demonstrate professional, ethical, and moral behavior, appearance, and presentation.
• Dependability - Punctual and fulfills work and time requirements by adhering to work schedule and complies with attendance and leave policies and plans accordingly for absences.
• Customer Service – Commitment to delivering high-quality product and service by adjusting priorities, anticipating, and meeting the needs of the customer and continuously striving to ensure their satisfaction.

Education & Experience:

• High School Diploma or Equivalent
• 4+ years’ experience as an Administrative Coordinator/Office Management or other relevant administrative support experience
• 2+ years’ experience with Microsoft Office suite products

Physical Requirements:

• Work involves exerting up to 20 pounds of force occasionally using any combination of body, hands, fingers, arms, legs, and feet to complete tasks. Walking or standing occasionally and sitting to a significant degree.
• This position will have occasional local travel using personal vehicle.