Job Description Summary

Under the supervision of the Director of Investigations/Senior Deputy Title IX Coordinator, the Investigator & Trainer is responsible for investigating complaints of discrimination, harassment and retaliation from students, faculty and staff. This position will assist with compliance obligations of OIE by developing and conducting training for students, faculty and staff.

Job Description

Essential Functions:

• Investigates complaints of discrimination, harassment, and retaliation from students, faculty and staff in a manner compliant with federal, state, and University requirements. Investigations include prompt, equitable, and impartial administrative investigations into complaints including identifying and interviewing parties and witnesses, gathering and assessing information relevant to the investigation, and applying relevant policies and regulations.
• Develop and prepare comprehensive investigative reports based on investigation findings.
• Maintain knowledge and application of nondiscrimination laws and compliance regulations including but not limited to Title IX of the Education Amendments of 1972, the Violence Against Women Act (VAWA) amendments to the Clery Act, FERPA, Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (as amended), Title VI and Title VII of the Civil Rights Act of 1964, and the Age Discrimination Act of 1975.
• Develop and deliver educational outreach and training programs for students, faculty, and staff related to OIE and relevant policies and procedures.
• Consult with managers and supervisors to provide informal resolutions strategies when appropriate for students, faculty, and staff members.
• Assists with facilitating an interactive process for employees seeking disability, religious, and pregnancy-based accommodations.
• Prioritize and manage a busy caseload to meet sensitive deadlines.
• Maintain accurate case management data files including timely updating of relevant databases (i.e., Maxient). Maintain familiarity with industry best practices and emerging issues in higher education equity and compliance.
• Other duties as assigned.

Required Education, Knowledge, Skills, Abilities:

• A Master’s degree and one year of experience conducting investigations including conducting interviews, preparation of investigative reports, and making determinations of policy or legal violations.
• Demonstrated knowledge and experience with implementation of equal opportunity laws (particular emphasis on Title VII, Title IX, Campus SaVE Act, and ADA) policies, and processes.
• Experience with complaint investigation or dispute resolution.
• Strong written and verbal communication skills with the ability to effectively convey complex information to a wide array of audiences and with appropriate sensitivity.
• Excellent judgment with the ability to manage highly sensitive, confidential data and information, in an impartial and equitable manner.
• Strong organizational and time management techniques with ability to prioritize and complete work with firm deadlines.
• Excellent interpersonal skills.
• Ability to collaborate with campus partners.
• Ability to respond in a professional demeanor in high pressure situations.

Preferred Education, Knowledge, Skills, Abilities:

• Juris Doctor degree preferred.
• Demonstrated experience designing outreach and education programs.
• Certification in conflict resolution or another related field.

Accountabilities:

• Responsible for own work.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

Additional Job Description

Disclaimer: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment. The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact askHR@wfu.edu.

Time Type Requirement: Full time

Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement: The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants: If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.edu or (336) 758-4700.