"Office Specialist - Part Time"

Job Summary

This position will work in the Office of the Vice Provost to provide support and work with the Classroom Scheduling team.

Responsibilities

ADMINISTRATIVE TASKS: Assist with all required paperwork/forms for internal/external events. Route all approved forms as appropriate. Creates new client user accounts, and trains users on the application. Work with clients to troubleshoot errors when accessing the scheduling system. Coordinate room/university space changes for last-minute issues as needed. Identifying and resolving scheduling errors or conflicts by creating searches in the scheduling system and resolving event placement requests, disputes, and conflicts among enterprise needs.

COMPLY WITH CUSTOMER SERVICE STANDARDS: Scheduling academic classes in compliance with classroom and event scheduling, coordination of support staff, and related policies.

COMMUNICATION: Assist in the management of email requests for classroom or event space requests/changes. Maintaining communication and relationship with appropriate event support organizations including instructional support, audiovisual support, facilities, and related units.

: Perform all other duties as assigned.

Required Qualifications

Associate's degree from an accredited college or university in a related field OR High School diploma, GED or equivalent from a recognized State or Federal accrediting organization with a minimum of three years of progressively responsible office support experience.

Preferred Qualifications

Bachelor's degree from an accredited college or university and experience working with higher education scheduling system software.

Knowledge, Skills, & Abilities

KNOWLEDGE

SKILLS

Excellent interpersonal, written and verbal communication skills. Detail-oriented with strong organizational, prioritization and multi-tasking skills. Must have excellent time management skills.

ABILITIES

Ability to maintain confidentiality. Ability to work efficiently under pressure and work effectively as a team member or independently. Ability to process and comprehend complex processes and standard operating procedures.

Shift/Salary/Benefits

This is a part-time partial benefits eligible position (.50 FTE or 20.0 hours per week)

Shift: Days; M-F

Pay Band: B3

Salary Minimum: $16.54/hourly-$16.60/hourly

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.