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OMC Front Desk Administrator

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Brookhaven National Laboratory

98 Rochester St, Upton, NY 11973, USA

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OMC Front Desk Administrator

Essential Duties and Responsibilities:

  • Directly schedule physical exams for specific BNL departments.
  • Ensure all mandatory exams are scheduled prior to expiration.
  • Prep charts for next day appointments and schedule appointments.
  • Run reports, scan documents, and filing of medical information.
  • Answer phone calls, greet office visitors, and keep track of appointments and waiting time for visitors.
  • Categorize appointment needs based on information provided by the employe; interpret employee training needs by access to BNL's internal training and qualifications system.
  • Quality assurance checks: ensure medical information is complete and certify current employee medical information such as job assessment forms are up to date.
  • Schedule appointments with outside vendors for preplacement physicals.

Required Knowledge, Skills, and Abilities:

  • Extensive knowledge of medical surveillance requirements in conjunction with job title requirements.
  • Associate's degree in business, Human Resources or related field or equivalent experience, generally on the basis of 2:1 (experience: college years).
  • Previous work experience, (such as internships and summer employment), in a hospital or clinical setting.
  • Strong computer skills in Microsoft Office Suite.
  • Demonstrates competency in all areas of Medical Records, especially in the areas of medical record completion and analysis.
  • Ability to interact with individuals from diverse levels and provide excellent service; excellent communication (oral and written), interpersonal, organization and customer service skills.
  • Strong attention to detail.
  • Ability to consult with professionals at all levels within the Laboratory.
  • Must be discrete and able to maintain confidentiality of employees' personal information and/or work assignments.

Preferred Knowledge, Skills, and Abilities:

  • Knowledge of Medical Terminology and Anatomy.
  • Experience in an ambulatory setting with primary responsibility for maintaining document requirements.
  • Previous experience with electronic health records preferred.
  • Bachelors' Degree
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