OMC Front Desk Administrator
Essential Duties and Responsibilities:
- Directly schedule physical exams for specific BNL departments.
- Ensure all mandatory exams are scheduled prior to expiration.
- Prep charts for next day appointments and schedule appointments.
- Run reports, scan documents, and filing of medical information.
- Answer phone calls, greet office visitors, and keep track of appointments and waiting time for visitors.
- Categorize appointment needs based on information provided by the employe; interpret employee training needs by access to BNL's internal training and qualifications system.
- Quality assurance checks: ensure medical information is complete and certify current employee medical information such as job assessment forms are up to date.
- Schedule appointments with outside vendors for preplacement physicals.
Required Knowledge, Skills, and Abilities:
- Extensive knowledge of medical surveillance requirements in conjunction with job title requirements.
- Associate's degree in business, Human Resources or related field or equivalent experience, generally on the basis of 2:1 (experience: college years).
- Previous work experience, (such as internships and summer employment), in a hospital or clinical setting.
- Strong computer skills in Microsoft Office Suite.
- Demonstrates competency in all areas of Medical Records, especially in the areas of medical record completion and analysis.
- Ability to interact with individuals from diverse levels and provide excellent service; excellent communication (oral and written), interpersonal, organization and customer service skills.
- Strong attention to detail.
- Ability to consult with professionals at all levels within the Laboratory.
- Must be discrete and able to maintain confidentiality of employees' personal information and/or work assignments.
Preferred Knowledge, Skills, and Abilities:
- Knowledge of Medical Terminology and Anatomy.
- Experience in an ambulatory setting with primary responsibility for maintaining document requirements.
- Previous experience with electronic health records preferred.
- Bachelors' Degree
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