"Online Educational Coordinator"

Job Details

Two weeks prior to the deadline to submit applications, the diversity of current applicants will be assessed. Upon review, if the pool does not include sufficient diversity at that time, the application window may be extended.

The Santa Clarita Community College District/College of the Canyons is seeking a full-time Online Education Coordinator in the Learning Resources division.

Salary Placement: Salary placement will be on Range 40 of Classified Salary Schedule B. Initial salary step placement for new employees is customarily at step 1, 2, or 3 ($6,697.00 / $7,098.00 / $7,505.00 per month) of this 20-step salary range.

Probationary period for new Classified Represented employees is six months. Work year is 12 calendar months. The normal workweek for this position is 40 hours. Paid holiday, discretionary, and sick time are provided. Ten vacation days accrue during the first year of employment. A regular work schedule will be assigned, with the ability to occasionally work a flexible schedule as needed with supervisor approval.

Who We Are

The Santa Clarita Community District is committed to achieving educational equity for all students. As presented in our District Strategic Plan, which focuses on Access, Engagement, and Success, “Equity, inclusion, and diversity are not goals in themselves, but ideologies embedded in all actions and planning across all departments and functions of our college and its two campuses.” These areas of focus demonstrate a resolve to focus on student success and confirm that we are at the forefront of change with integrated planning efforts that both evolve and anticipate the needs of our students. We provide students with a rich and dynamic learning experience that embraces differences — fostering healthy inclusion through inquiry, shared dialogue, and reflection to ensure that we promote a sense of community, collegiality, and cooperation. When you join our team at the Santa Clarita Community College District, you can expect to be part of an inclusive, creative, flexible, innovative and equity-focused community that engages students, each other, and the community in scholarly inquiry, creative partnerships, and the application of knowledge and success.

Who We Want

We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we prioritize applicants who demonstrate they understand the benefits diversity brings to a professional educational community. The successful candidate must be an equity-minded individual committed to collaborating with faculty, classified staff, administration, students, and community partners who share our commitment to closing equity gaps. The Santa Clarita Community College District seeks leaders possessing a strong grounding in academic and student services programs and a thorough understanding of the primary mission of the community college. We seek employees that value mentorship and working in a collegial, collaborative environment, who are conscientious risk takers and transformational leaders guided by a commitment to helping all students achieve their educational goals.

Position Description:

Under the supervision of the Director, Online Education, the Coordinator supports the successful integration of technology into teaching and learning. The Coordinator performs wide variety of technical, production, support, and liaison functions pertaining to online education, including online, hybrid, correspondence, and other alternative delivery formats and schedules. Designs, maintains and updates websites and other digital and print media related to distance learning and alternative delivery formats. Identifies and maintains tools and techniques necessary to expand student access and success as technology evolves. Produces and implements multi-media elements, digital learning objects, and other media as technology evolves. Attends staff meetings and serves on appropriate standing and ad-hoc committees. Performs other related duties as assigned.

Example of Duties

Essential Duties:

• Acts as liaison between the Online Education Department and relevant campus departments, including but not limited to Admissions & Records, The Learning Center(TLC), Computer Support Services and Academic Accommodations Office in matters pertaining to the needs of distance learning students and faculty.
• Plans and executes on/off campus community outreach efforts, recruitment activities and special events.
• Assists and provides training for faculty in use of the Learning Management System and in producing, developing and implementing online course materials, including multi-media elements, digital learning objects, podcasts, synchronous learning tools, and other media as technology evolves.
• Designs and delivers training, both on ground and online, in large-group and one-on-one settings, on distance learning applications and teaching strategies.
• Assists faculty in designing distance learning curricula and integrating instructional technology in online and web-enhanced classes.
• Assists students and faculty with the contribution and delivery of digital learning objects, including but not limited to, Open Educational Resources.
• Serves as primary point of contact via Internet, phone, and in person between prospective and current students served by the Distance and Accelerated Learning Department, including online, hybrid, telecourse, and other alternative delivery formats.
• Provides first-level assistance to students with accessibility issues, technical concerns and procedural questions. Direct inquiries as-needed to appropriate second-level contact.
• Prepares and maintains reports and databases related to Distance Learning programs, including but not limited to patterns of student enrollments, class schedules, instructor contact information, and helpdesk inquiries. Ensures accuracy of all academic data entered.
• Prepares documentation on various areas of responsibility and creates status reports at designated time frames.
• Informs, advises and directs prospective and current students on District and Departmental policies and procedures for all areas relevant to the mission of the Distance Learning Department.
• Designs, maintains and updates the Distance Learning Department website and other related websites.
• Designs, maintains, and updates digital media and printed materials that promote the department and inform prospective and current students of departmental offerings.
• Trains and provides work direction to short-term hourly employees and/or college assistants.
• Serves as point of contact with relevant external vendors and organizations.
• Participates constructively in cross-functional projects.
• Performs other related duties as assigned.

Demonstrated Abilities:

Position requires ability to:

• Demonstrate strong interpersonal skills and ability to communicate effectively with beginning and experienced technology users.
• Actively demonstrate and promote a customer-oriented approach.
• Meet deadlines and handle multiple simultaneous projects. Work independently with little direction or as part of a team.
• Communicate effectively both orally and in writing.
• Prepare and maintain a variety of records and files and be able to present clear and comprehensive reports.
• Independently maintain currency of educational technology, computer programs/software, web design, graphic design, and related tools as technology evolves.
• Utilize a wide range of digital media tools to accomplish assigned tasks, including but not limited to Adobe Photoshop, Final Cut Pro Studio, Dreamweaver, QuickTime, and other tools as technology evolves.
• Recommend appropriate uses of technology for distance learning.
• Apply knowledge of modern office practices and equipment, including record management and filing systems, receptionist and telephone techniques, correspondence and report writing.
• Demonstrate interpersonal skills using diplomacy, patience, and courtesy.
• Establish and maintain effective working relationships with both on-campus groups (including students, faculty, administrators, and staff), as well as the off-campus community.
• Represent the Distance and Accelerated Learning Department and the College in a wide variety of on-campus and community settings.
• Work effectively and collaboratively with faculty, administration, classified, students, and community members.
• Demonstrate clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability and ethnic backgrounds of community college students, staff, and community.

Qualifications and Minimum Requirements

Minimum Requirements:

Experience: Three (3) years of full-time equivalent work experience including experience with online course management systems such as Canvas, Blackboard, Moodle, etc. and experience with development and delivery of on-campus and online training modules. Requires proficiency in web design and maintenance. Possession of an earned Bachelor’s degree from an accredited institution will substitute for one year of the required experience.

Education: Education equivalent to an Associate’s degree (60 semester units) from an accredited institution is required. Two years direct experience in addition to that identified above may be substituted for each one year (30 units) of college.

Desirable Qualifications: Master’s degree in education, educational technology, instructional design or a related area. Experience with classroom teaching or facilitation of training sessions. Experience as a distance learning student or instructor/facilitator. Two (2) years' experience providing support for online learning management systems or other educational technology solutions. Knowledge of accessibility and usability standards, requirements and laws related to Section 504 and 508 of the Americans with Disabilities Act. Knowledge of Adobe Photoshop, Final Cut Pro Studio and Quick Time. Ability to capture video from various sources and encode to set standards for web delivery. Knowledge of and ability to develop captioning and transcription of video and animation content. Development using Flash or other animation applications. Experience in video production, digital photography, and streaming video.

Physical Characteristics: Sedentary position requires use of a computer and related equipment for extended periods of time; frequently exerting 10 to 20 pounds of force to move objects; communicating and providing information to others; work outside on all parts of District locations and in varying weather conditions. In the event of an emergency, employees will be relied upon to serve as emergency service workers. Intermittent exposure to impatient, angry and/or verbally aggressive individuals; and travel from site-to-site.

Further Details

District Classified Employee Benefits: Full-time employees are provided with a diversified program that includes medical, dental and vision insurance including dependent coverage, disability, and life insurance as well as Section 125 options. These benefits commence on the first of the month following date of hire. Professional development opportunities are provided to all employees. Educational incentive is available to eligible Classified Represented and Confidential employees.

RETIREMENT: Classified employees contribute to the Public Employees' Retirement System (PERS), a defined benefit retirement plan through the State of California.

Conditions of Employment: Successful completion of background fingerprint clearance, pre-employment physical examination (disabilities not related to the physical job will not affect the application process) and TB screening. Proof of eligibility to work in the United States and signing of loyalty oath per government codes 3100-3109. Meeting applicable eligibility requirements under CalPERS or CalSTRS if you are a current or former member. Board of Trustees approval. Official, sealed transcripts are required upon offer of employment.

Equal Employment Opportunity: Santa Clarita Community College District is an Equal Opportunity Employer. The Santa Clarita Community College District is committed to employing qualified employees who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide consideration for all qualified candidates. The District does not unlawfully discriminate in providing educational or employment opportunities to any person on the basis of race, color, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, citizenship, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, protected medical leaves (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, and any other status protected by state or federal law or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.

Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Human Resources office directly at (661) 362-3427.

About the District: Why Work at College of the Canyons? College of the Canyons (COC) is a nationally recognized Hispanic-Serving Institution located in Santa Clarita, California, and is dedicated to fostering student success in a dynamic and inclusive environment. Serving over 37,000 students across two campuses, COC offers more than 275 degree and certificate programs and is known for its strong transfer pathways, award-winning workforce programs, and innovative initiatives like Zero Textbook Costs (ZTC) and the Canyons Promise program, which provides two years of free education for new full-time students. As a regional leader in innovation, equity, and community engagement, the college partners with over 100 organizations and has secured millions in grants and workforce development funding. Its students regularly transfer to top UC schools, win national scholarships, and contribute to projects reaching as far as NASA. With new facilities like the Takeda Science Center, an Intercultural Center, and robust University Center partnerships offering bachelor’s and graduate degrees, COC continues to grow its impact. Faculty and staff are driven by a shared commitment to teaching excellence, respect, creativity, and meaningful community connections, all in a vibrant Southern California setting.

APPLICATION AND SELECTION PROCESS: Applicants are encouraged to complete their applications online. Please visit our website at http://www.canyons.edu/administration/humanresources. If you require assistance, please call the Human Resources office at (661)362-3427 or for the hearing impaired TTY/TDD Line at (661)362-5178. Applicants may check the status of their application online and may expect to be notified within approximately 4 - 5 weeks following the Review Date as to the status of their application. All application materials must be uploaded online or received in the Human Resources office by the end of the day on the Review Date in order to assure consideration for this position. Postmark is not acceptable for this purpose. Separate application materials must be submitted for each position applied for. Materials submitted become property of the District and will not be returned, copied, or considered for other openings. The Human Resources office is located in the University Center, Suite #360 at 26455 Rockwell Canyon Road, Santa Clarita, CA, 91355. Your application is not complete until the following required materials have been uploaded online or received by the Human Resources office: Online District CLASSIFIED Application. Detailed resume, which includes month/year dates of employment and descriptions of responsibilities at each employer. Letter of interest (cover letter). In your letter, please address your qualifications and experience as they pertain to the job duties and the abilities section of this announcement. Copies of complete and legible college transcripts clearly indicating all college units earned and any degree awarded. You can submit unofficial copies of transcripts for application purposes. Copies of diplomas are not acceptable in lieu of college transcripts. Official, sealed transcripts are required upon offer of employment. Please see our website for the requirements for evaluation of transcripts from foreign colleges or universities. Confidential Recruitment Source Information (voluntary survey). This is voluntary and is a part of the online applicant profile, separate from the application. Supplemental Questionnaire. Please answer the following questions as part of your application packet. Letters of reference are optional. Please note: Skills evaluation of candidates for interview may be required. Travel and relocation expenses are the responsibility of the applicant. Hiring committees review all complete, qualified application packets. Possession of the minimum qualifications does not guarantee an interview. “Experience” generally refers to relevant paid experience. In some instances, unpaid experience may be counted as experience towards meeting the minimum qualifications or requirements for the position only if it entailed responsibilities substantially similar to those of relevant paid positions in the field. It is the applicant’s responsibility to provide sufficient information and details to the Human Resources office at the time of submission of their application packet. Details should include the organization, contact name, and contact information, start and end dates, hours per week, and a list of relevant unpaid/volunteer duties or responsibilities performed. Not all unpaid experience may qualify. Upon offer of employment, an applicant will be required to obtain written verification(s) of any relevant unpaid/volunteer experience. Current COC employees who are applying for this position: Please be aware that materials from your personnel file are not included as part of the application file; therefore, please provide the same requested application materials as any other applicant. Please be aware that, should you be considered as a finalist for this position, reference checks will include current supervisor(s). Applicants are encouraged to apply online. If you need assistance with the application process, contact: Human Resources Office (661) 362-3427 TTY/TDD (661) 362-5178 or visit our website at www.canyons.edu/administration/humanresources It is the applicant’s responsibility to ensure that all application materials are fully and correctly submitted. All materials submitted are for this position only and become the property of the District. Materials will not be returned, copied, or considered for other openings. Resumes may not be submitted in lieu of the official application form. **Interviews may be conducted in-person or remotely via Zoom.** **This is an in-office position, working forty hours per week on the Valencia campus.** The College is expecting to conduct initial interviews between the weeks of October 27, 2025, and November 3, 2025, and conduct final interviews between the weeks of October November 3, 2025 and November 10, 2025. This is an estimated timeline and is subject to change. Positions are offered contingent on funding. We reserve the right to withdraw, extend the filing date, reopen, or delay filling this position. Recruitment may continue until the position is filled. This recruitment may be used for future vacancies.