Lubbock
46269BR
TTU Online Business Operations
Position Description
The Online Student Advocate will provide comprehensive, personalized support to online students, helping them navigate academic and administrative processes, and connecting them with institutional resources. This role is essential in ensuring the success and well-being of online students by offering a seamless and supportive experience throughout their educational journey.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students. Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
About the Department and/or College
Major/Essential Functions
- Serve as the primary point of contact for online students, addressing their inquiries and concerns in a timely and effective manner.