Position Title
Operations Administration Support
Department
Operations
Reports To
General Manager
Location
SHD Composites, Mooresville, NC
Position Summary
The Operations Administration Support role provides critical administrative and analytical support to the Operations team by coordinating production schedules, managing new part number development, maintaining ERP system data integrity, and supporting job costing activities. This position serves as a key link between Operations, Engineering, Supply Chain, Quality, and Finance to ensure operational efficiency, accurate manufacturing data, and timely production execution.
The ideal candidate is highly organized, detail-oriented, proficient in ERP systems, and capable of managing multiple priorities in a fast-paced manufacturing environment.
Key Responsibilities
Production Scheduling Support
- Assist in developing and maintaining daily, weekly, and monthly production schedules.
- Coordinate production priorities with manufacturing, planning, and supply chain teams.
- Monitor schedule adherence and communicate production constraints or delays.
- Update scheduling information within ERP and planning systems.
- Generate production reports and performance metrics to support decision-making.
- Support capacity planning and workload balancing across manufacturing departments.
New Part Number Development and ERP Administration
- Create and maintain part numbers within the ERP system.
- Develop and maintain Bills of Material (BOMs), routings, work centers, and associated manufacturing data.
- Coordinate with Engineering, Quality, and Supply Chain to ensure accurate product master data.
- Process engineering change requests and update ERP records accordingly.
- Maintain document control for manufacturing specifications and revisions.
- Ensure part number structures and data standards are consistently followed.
Job Costing and Operational Analysis
- Assist in establishing standard costs for new products and processes.
- Collect and analyze labor, material, and overhead cost data.
- Review manufacturing variances and support root cause analysis of cost deviations.
- Support month-end and quarterly operational reporting requirements.
- Collaborate with Finance to validate job costing accuracy and inventory transactions.
- Provide operational reports identifying opportunities for cost reduction and productivity improvement.
Administrative and Operational Support
- Prepare reports, presentations, and KPI dashboards for Operations leadership.
- Maintain operational records and ensure compliance with company procedures.
- Coordinate meetings and track action items for cross-functional projects.
- Support continuous improvement initiatives and operational excellence programs.
- Assist with internal and external audits as required.
- Perform additional administrative and analytical duties as assigned.
Qualifications
Education
- Associate's Degree in Business Administration, Operations Management, Supply Chain, Engineering Technology, or a related field preferred.
- Equivalent combination of education and manufacturing experience may be considered.
Experience
- 2-5 years of experience in manufacturing administration, production planning, scheduling, ERP administration, or related operational support roles.
- Experience working in a manufacturing environment required.
- Experience with ERP systems such as Epicor, SAP, Oracle, Microsoft Dynamics, or similar preferred.
- Experience with job costing, BOM management, and production reporting strongly preferred.
Knowledge, Skills, and Abilities
- Strong understanding of manufacturing processes and production workflows.
- Proficiency in Microsoft Excel, including pivot tables, formulas, and data analysis.
- Ability to interpret Bills of Material, routings, and manufacturing documentation.
- Strong organizational and project coordination skills.
- Excellent verbal and written communication abilities.
- High level of accuracy and attention to detail.
- Ability to prioritize work and manage multiple deadlines.
- Analytical mindset with strong problem-solving skills.
Key Performance Indicators (KPIs)
- Production schedule adherence.
- On-time creation and maintenance of part numbers and ERP data.
- Accuracy of Bills of Material and routings.
- Job costing accuracy and variance reporting.
- Timeliness of ERP transactions and updates.
- Support of inventory accuracy and operational reporting goals.
- Continuous improvement participation and implementation results.
Physical Requirements
- Ability to work in both office and manufacturing environments.
- Ability to sit, stand, and use standard office equipment for extended periods.
- Occasional travel within manufacturing facilities may be required.