In this role you will: 

• Contribute to a range of general administrative tasks to support the smooth running of the faculty
• Provide excellent customer service to learners and staff, including responding to frontline enquiries
• Support administrative activities such as preparing documentation, scheduling appointments, supporting meetings, and managing communications
• Be willing to support operational needs across campuses, with flexibility around your work location as required.

Ngā Pūkenga Me Ngā Wheako – Skills and Experience

We’re looking for someone who enjoys variety, builds positive working relationships with ease, and takes real pride in delivering great service. You’ll be confident juggling different priorities, comfortable working with a range of people, and happy to pitch in where needed.

You’ll bring: 

• Proven administration, task management, and relationship building skills
• A strong understanding of what excellent customer service looks like, and the ability to consistently deliver it
• Clear, confident interpersonal, verbal, and written communication skills
• Demonstrated experience taking accurate and well-structured meeting minutes
• Strong time management skills, with the ability to prioritise and meet competing deadlines
• Experience coordinating fluctuating workloads and adjusting priorities as needed
• Well-developed planning and organisational skills, with a high level of attention to detail and follow through
• Advanced capability using a range of computer systems and software, including the Microsoft Office suite
• Confidence setting up and improving office systems and processes, even where there is no existing precedent
• The ability to work effectively within institutional systems and processes
• Confidence using social media as part of an administrative role
• A clear understanding of the importance of confidentiality and discretion
• A commitment to Ara’s values and the principles of Te Tiriti o Waitangi
• An understanding of health and safety management practices and your responsibilities within the workplace

Mō Mātou – About us

Ara Institute of Canterbury is a vibrant and progressive tertiary institute providing world-class, tertiary-level education throughout the Canterbury and Waitaki region. Our talented employees, innovative business collaborators and supportive community partners are passionate about the role they play in our learners' success. Ara is committed to giving effect to Te Tiriti o Waitangi and delivering services in a manner that responds with excellence to the needs of Māori learners and their whānau, as well as the aspirations of iwi and Māori communities throughout our catchment (including Māori employers). To deliver effectively on this commitment, Ara recognises the need for a culturally competent and confident workforce vertically and horizontally across our organisation

Tono Ināianei - Apply now

We accept applications via our online application system. For any other queries, please email Recruitment@Ara.ac.nz. 

Rā Katinga - Applications close – 11:55pm Sunday, 22 March 2026 (note, we may commence interviews before the closing date)