"Operations Assistant, Accessibility Resources"

Position Summary

Student Life is accepting applications to fill the highly visible Operations Assistant position within Accessibility Resources. In this role, you will work as part of a synergistic group serving over 2,000 students with disabilities. You will professionally assist faculty and staff and ensure students’ equitable access, participation, and benefit in academic courses and throughout university life.

Responsibilities

• Responding to incoming consumer inquiries through all channels to coordinate and implement reasonable accommodations through initial review of medical/psychological documentation and student narrative.
• Support the budget, finance, procurement and Human Resource needs of the department.
• Reviewing Accessibility Resources’ student records for quality assurance.
• Conducting consumer orientation meetings and/or online presentations.
• Providing direct, high level, backfill support as needed.
• Serve as the first line of customer service to students and visitors of the office.
• Connect students to appropriate staff or other University support office.
• Coordinate maintenance, facilities and technical projects.

Accessibility Resources is UB’s Center for coordinating services and reasonable accommodations for individuals with disabilities. We value disability as a vital contribution to diversity and provide a safe, welcoming and comfortable environment for students and the University community.

About Student Life

As a member of Student Life, you will join service professionals, all driven by one shared set of values designed to help ensure students’ well-being, create a safe and supportive environment and promote student success. In Student Life, growth is a shared passion. We aim for excellence, thinking big and going bold. We pursue our goals tenaciously while stewarding the student experience. We build communities and advance diversity in all forms. We encourage discovery and celebrate success.

Minimum Qualifications

• Associate’s degree with a minimum of 2 years of experience or bachelor’s degree.
• Computer proficiency using Microsoft Office and managing digital records.
• Effective written and verbal communication.
• Demonstrated ability to work in a fast-paced, complex, dynamic working environment, where detail is critical to success.

Preferred Qualifications

• Experience with SUNY systems such as SIRI, ShopBlue, ePTF, and Concur.
• Experience working with disabled populations, emphasizing experience in higher education settings in an administrative role.

Salary Range

$51,261

Contact Information

Contact's Name: Sarah Huerta Well
Contact's Title: Associate Director
Contact's Email: sarahhue@buffalo.edu
Contact's Phone: 716-645-2608