"Operations Assistant, Administrative"

Position Details

Position Information

Posting date: 09/15/2025

Closing date: Open Until Filled

Yes

Position Number: 1128128

Position Title: Operations Assistant, Administrative

Hiring Range Minimum: $24.00

Hiring Range Maximum: $30.00

Union Type: Not a Union Position

SEIU Level: Not an SEIU Position

FLSA Status: Non-Exempt

Employment Category: Regular Full Time

Scheduled Months per Year: 12

Scheduled Hours per Week: 40

Schedule: M-F 8:00 AM – 5:00 PM Four to five days a week in the office

Location of Position: Lebanon, NH 03756 1 Medical Center Drive

Remote Work Eligibility: Hybrid

Is this a term position: No

Is this a grant funded position: No

Position Purpose: This position supports efficient and effective departmental operations and a positive organizational culture through various administrative activities. It also provides backup support as needed for other administrative functions in TDI.

Description: At The Dartmouth Institute for Health Policy & Clinical Practice (TDI), we are not just a workplace. We are a community dedicated to improving population health, reducing health disparities, and creating high-performing, sustainable health systems. For over 30 years, we have been at the forefront of health and healthcare, making a tangible difference in people’s lives.

TDI is a collaborative hub for passionate professionals who are experts in various healthcare fields. We work hand in hand with local, state, and national partners, pooling our expertise and resources to develop and implement strategies that address the most pressing health issues facing our community. From preventive care and health education to research and policy advocacy, our multifaceted approach ensures we are making a significant impact.

We pride ourselves on our inclusive and supportive work environment, where every team member’s contribution is valued. By fostering a culture of continuous learning and professional growth, we empower our employees to achieve their full potential and drive positive change.

Join us at TDI and join a dynamic team of scientists, data analysts, clinical team members, and health system administrators who are all working towards a shared goal of better health outcomes, better care experiences, and better science.

Required Qualifications - Education and Yrs Exp: Associates plus 3+ years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities:

• General office, administrative, or financial experience
• Effectively manage logistical and administrative details of multiple tasks or projects.
• Ability to plan work, set priorities, and respond effectively to deadlines, schedule changes, and priorities.
• Demonstrate good judgment and initiative.
• Collaborate and interact professionally with staff, faculty, and leadership.
• Ability to work independently and as a member of a team.
• Maintain and foster confidentiality.
• Excellent verbal and written communication and interpersonal skills.
• High level of computer literacy.
• Customer service mindset.
• Commitment to diversity and to serving the needs of a diverse community.

Preferred Qualifications: Familiarity with Dartmouth College computer systems and operational procedures. Proficiency with Microsoft Suite and web-based applications.

Department Contact for Recruitment Inquiries: Scott Shimoda

Department Contact Phone Number: 603-646-5875

Department Contact for Cover Letter and Title: Jennifer Rickards, Director of Operations and Strategic Initiatives

Equal Opportunity Employer: Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check: Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle an essential function of this job: Not an essential function

Special Instructions to Applicants: Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Additional Instructions: Quick Link: https://searchjobs.dartmouth.edu/postings/80103

Key Accountabilities:

• Plans, schedules, and organizes meetings, events, and academic seminars. Communicates professionally with speakers and vendors; prepares accurate agendas, meeting invitations, and minutes; coordinates complex scheduling tasks; processes expense reports; supports effective presentations using audio-visual technology; coordinates travel arrangements for speakers; and distributes promotional materials. Orders and organizes food for meetings. Participates in planning committees as needed. (35%)
• Coordinates office operations. Orders and maintains an inventory of office and kitchen supplies. Ensures the effective operation of office equipment, including copiers, audio-visual equipment, and kitchen appliances. Responds to IT inquiries and makes referrals to Geisel Computing and the Dartmouth Computer Store. (25%)
• Coordinates facility requests, conference room reservations, and workstation assignments. Provides onsite customer service to TDI team members with various questions and needs. Communicates proactively with Geisel and Dartmouth Health colleagues to support collegial and collaborative utilization of office space. Collaborates with Geisel Facilities and housekeeping. (25%)
• Supports the TDI Finance operation by processing contracts, honorariums, and other financial transactions. Prepares expense reports. (5%)
• Supports departmental communications by updating TDI’s website, email distribution lists, the TDI Central SharePoint site, and Outlook meeting invitations, preparing seminar flyers, and distributing event information. (5%)
• Provides occasional administrative support to the TDI Director, Director of Operations and Strategic Initiatives, and HR and Faculty Affairs Officer. (5%)
• Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
• Performs other duties as assigned.