The Office of Residential Life manages the Key Services Center, which is a 24/7 operation, in support of the residential student experience. The Operations Assistant is the sole staff member on duty during overnight and weekend shift hours, handling Key Room operations and student lockouts. Additional duties include maintaining security of keys, tracking lock changes and lockouts for billing, and communication of pertinent information concerning department policies and procedures related to…

student lockouts and other related key processes. There are 49 residential facilities with over 5,400 beds that are managed by Residential Life. This position supports the safety and security of these spaces by managing the keys associated with these spaces.

The schedule is 3rd shift (12am-8am) with alternating weekends off as outlined below:

Week 1 - 12am-8am Sunday - Tuesday (Off Wednesday, Thursday, Friday, Saturday)
Week 2 - 12 am-8am Saturday - Tuesday (Off Wednesday, Thursday, Friday)

Job Qualifications

Education and Experience:

High school or GED required.
1- 3 years' experience working in an office environment and/or customer service preferred.

Job Competencies:

Demonstrated skills in customer service, particularly with ability to defuse tense situations.
Ability to establish and maintain collaborative working relationships with students, parents, student organizations, and staff.
Strong organizational, administrative, and time-management skills, plus attention to detail.
Ability to multi-task required.
Demonstrated computer proficiency and continued interest in enhancing skills in: Microsoft Office, Excel, Word.
Ability to react quickly and shift priorities when needed.
Possesses a willingness and ability to support a diverse and inclusive campus community.
Ability to maintain confidentiality.
Sensitivity to and understanding of diverse perspectives that students and families bring to Brown, and that colleagues bring to their work - including those of academic, socioeconomic, culture, race and ethnicity, nationality, ability, gender, sexual identity, and intersectional identities.
Demonstrated excellent attention to detail and accuracy.
Must be able to walk and stand for extended periods.
Must be able to climb stairs throughout the duration of shift.
Must be able to work under adverse temperatures and/or weather conditions.
Valid Driver's License required.

Background Check: All offers of employment are contingent upon a successful criminal background check and education verification satisfactory to Brown.

Additional Information: Please submit a resume and cover letter when applying for this position. To learn about benefits at Brown University, visit the Brown University benefits page.

Benefits of Working at Brown:

Please review additional information on the Benefits of Working at Brown.

Recruiting Start Date:

2026-04-21

Job Posting Title:

Operations Assistant

Department:

Residential Life

Grade:

Grade 6

Worker Type:

Employee

Worker Sub-Type:

Regular

Time Type:

Part time

Scheduled Weekly Hours:

26.25

Position Work Location:

Onsite

Submission Guidelines:

Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

This position is not eligible for visa sponsorship.

This is a Preview Listing…

You must sign in to see the full job description, and to apply.

Manage / Upgrade this job to a Full Job Listing.

Find Your Best Opportunity

Tell them AcademicJobs.com sent you!

Operations Assistant

Brown University

Providence, RI, USA

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Physician Assistants and PA Teaching Faculty to Assess the Impact of Oral Health Curriculum for PA Training Programs

Grants to USA, Canada, and International Organizations for Activities to Advance Education and Healthcare Equity

Grants to USA Nonprofits, For-Profits, IHEs, and Agencies for Projects Related to Research Security

Grants to USA Nonprofits for Humanitarian Projects to Enhance the Living Conditions of Vulnerable People

Grants to USA Nonprofits to Support Family Values, Promote Healthcare, and Assist the Disadvantaged

Grants to USA, Canada, and International Individuals for Research to Cure Fragile X Syndrome

Grants to USA Nonprofits and Educational Programs for Projects to Enhance Civic Education and the Arts

Grants to USA, Canada, and International Researchers at IHEs for Neurological Research Projects

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Operations Assistant

Brown University

Providence, RI, USA

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Physician Assistants and PA Teaching Faculty to Assess the Impact of Oral Health Curriculum for PA Training Programs

Grants to USA, Canada, and International Organizations for Activities to Advance Education and Healthcare Equity

Grants to USA Nonprofits, For-Profits, IHEs, and Agencies for Projects Related to Research Security

Grants to USA Nonprofits for Humanitarian Projects to Enhance the Living Conditions of Vulnerable People

Grants to USA Nonprofits to Support Family Values, Promote Healthcare, and Assist the Disadvantaged

Grants to USA, Canada, and International Individuals for Research to Cure Fragile X Syndrome

Grants to USA Nonprofits and Educational Programs for Projects to Enhance Civic Education and the Arts

Grants to USA, Canada, and International Researchers at IHEs for Neurological Research Projects

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Operations Assistant

Brown University

Providence, RI, USA

This is a Preview Listing…

Related Jobs

Related Research Grants

Grants to USA Physician Assistants and PA Teaching Faculty to Assess the Impact of Oral Health Curriculum for PA Training Programs

Grants to USA, Canada, and International Organizations for Activities to Advance Education and Healthcare Equity

Grants to USA Nonprofits, For-Profits, IHEs, and Agencies for Projects Related to Research Security

Grants to USA Nonprofits for Humanitarian Projects to Enhance the Living Conditions of Vulnerable People

Grants to USA Nonprofits to Support Family Values, Promote Healthcare, and Assist the Disadvantaged

Grants to USA, Canada, and International Individuals for Research to Cure Fragile X Syndrome

Grants to USA Nonprofits and Educational Programs for Projects to Enhance Civic Education and the Arts

Grants to USA, Canada, and International Researchers at IHEs for Neurological Research Projects

Related Conferences

2026 AAA Annual Meeting: On the Verge

87th Annual Meeting of the Society for Applied Anthropology

AABA Annual Meeting 2027

75th Annual Highway Geology Symposium

GSA Annual Meeting 2026

AGU Fall Meeting 2026

Southeastern Section Meeting 2027

APS Division of Nuclear Physics Meeting (DNP 2026)

68th Annual Meeting of the APS Division of Plasma Physics (DPP 2026)

Joint March Meeting and April Meeting — Global Physics Summit 2027

Operations Assistant

Brown University

Providence, RI, USA

This is a Preview Listing…

Related Jobs