Operations Manager, Career Planning and Development

Job Summary

Oversee the department's daily operations, ensuring the implementation and compliance with Kennesaw State University's established policies and procedures. Responsible for departmental budgeting, planning, and processing improvements and special projects as needed. Manages internal operations such as calendar oversight, data tracking and reporting, and purchasing processes and budgets.

Responsibilities

KEY RESPONSIBILITIES:

1. Oversees daily business operations, including payment processing, travel requests, correspondence, compliance documentation, and managing office supply needs.
2. Coordinates and supports meetings by preparing agendas and distributing notifications.
3. Assists leadership in defining project goals, developing plans, and tracking progress.
4. Identifies and recommends process improvements and efficiency enhancements.
5. Reviews, recommends, and implements procedure changes ensuring compliance with policies and regulations.
6. Develops and executes strategies to achieve objectives efficiently, including communication and marketing support
7. Prepares financial reports and forecasts future expenses.
8. Ensures compliance with fiscal rules and procedures, prepares budget amendments, reviews travel-related expenses, and manages purchasing processes.
9. Supports the hiring, scheduling, and payment processing for student assistants and other department roles.
10. May supervise and coordinate staff and student assistant hiring, training, and management.

Required Qualifications

Educational Requirements
Bachelor's degree from an accredited institution of higher education or an equivalent combination of relevant education and/or experience

Required Experience
Five (5) years of related work experience

Preferred Qualifications

Preferred Educational Qualifications
Advanced degree from an accredited institution of higher education relevant to the job

Preferred Experience
Previous experience in higher education

Proposed Salary

The budgeted salary range for this role is $55,000-$60,000 annually. Offers are based on relevant experience.

Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more!

Knowledge, Skills, & Abilities

ABILITIES
Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals
Able to establish and maintain effective, collaborative working relationships with key campus stakeholders
Ability to foster teamwork
Able to handle multiple tasks or projects at one time meeting assigned deadlines

KNOWLEDGE
Knowledge of financial and budget processes

SKILLS
Management and oral and written communication skills
Problem/situation analysis and conceptual thinking skills
Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite)
Strong attention to detail and follow-up skills
Strong customer service skills and phone and e-mail etiquette

Other Information

This is a supervisory position.
This position has financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position requires a purchasing card (P-Card).
This position may travel 1% - 24% of the time