Operations Manager

Job ID: 290024

Location: Kennesaw, Georgia

Full/Part Time: Full Time

Regular/Temporary: Regular

Job Summary

Oversee the department's daily operations, ensuring the implementation and compliance with Kennesaw State University's established policies and procedures. Responsible for departmental budgeting, planning, and processing improvements and special projects as needed. Manages internal operations such as calendar oversight, data tracking and reporting, and purchasing processes and budgets.

Responsibilities

• Oversees daily business operations, including payment processing, travel requests, correspondence, compliance documentation, and managing office supply needs.
• Coordinates and supports meetings by preparing agendas and distributing notifications.
• Assists leadership in defining project goals, developing plans, and tracking progress.
• Identifies and recommends process improvements and efficiency enhancements.
• Reviews, recommends, and implements procedure changes ensuring compliance with policies and regulations.
• Develops and executes strategies to achieve objectives efficiently, including communication and marketing support.
• Prepares financial reports and forecasts future expenses.
• Ensures compliance with fiscal rules and procedures, prepares budget amendments, reviews travel-related expenses, and manages purchasing processes.
• Supports the hiring, scheduling, and payment processing for student assistants and other department roles.
• May supervise and coordinate staff and student assistant hiring, training, and management.

Department Specific Tasks and Responsibilities

• Gathers budget information from SAS and provides budget updates to the unit Director.
• Oversees reception area, including greeting guests, answering phones, assisting students, collecting/distributing mail, and maintaining a neat work environment.
• Provides support to all department search committees.
• Oversees department inventory and conducts a physical inventory of tagged and transient property annually.
• Serves as a Crisis Coordinator for the department.

Required Qualifications

Educational Requirements: Bachelor's degree from an accredited institution of higher education or an equivalent combination of relevant education and/or experience.

Required Experience: Five (5) years of related work experience.

Preferred Qualifications

Preferred Educational Qualifications: Advanced degree from an accredited institution of higher education relevant to the job.

Preferred Experience: Previous experience in higher education.

Proposed Salary

The budgeted salary range is $56,720 to $64,500 annually. Offers are based on relevant experience. Comprehensive benefits include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and more! Visit https://hr.kennesaw.edu/benefits/index.php.

Knowledge, Skills, & Abilities

ABILITIES: Demonstrated ability to think strategically and actively contribute to the creation and implementation of short and long-range department goals. Able to establish and maintain effective, collaborative working relationships with key campus stakeholders. Ability to foster teamwork. Able to handle multiple tasks or projects at one time meeting assigned deadlines.

KNOWLEDGE: Knowledge of financial and budget processes.

SKILLS: Management and oral and written communication skills. Problem/situation analysis and conceptual thinking skills. Excellent interpersonal, initiative, teamwork, problem-solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills. Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite). Strong attention to detail and follow-up skills. Strong customer service skills and phone and e-mail etiquette.