Job Details
Responsibilities and Duties
Building and Space Operations:
- Manage the daily operations of StarTUp, ensuring that the building and coworking space are welcoming, functional, and accessible.
Programs, Events, and Community Engagement:
- Serve as the logistical lead for all StarTUp programs and events, managing planning, timelines, setup, execution, and post-event follow-up.
- Coordinate event logistics, including space setup, technology, catering, vendor needs, and guest support.
- Manage the onboarding and operational needs of resident ventures in coordination with the Executive Director.
- Build and maintain relationships with coworkers, entrepreneurs, resident ventures, ecosystem partners, and members of the business and campus community.
Business and Administrative Operations:
- Coordinate invoicing, payments, and other financial activities with the division's Administration and Finance team, ensuring compliance with university policies and procedures.
- Process accounts payable, procurement, and disbursement transactions through STRATUS and TU Foundation systems, including honoraria, reimbursements, credit card payments, faculty stipends, and program-related stipends.
- Prepare building-use contracts and support the review and execution process.
- Maintain organized records and provide document-management and general administrative support.
- Assist with data entry, record maintenance, and reporting in Salesforce and other departmental systems.
Technology and Workflow Support:
- Support building technology for guests, coworkers, resident ventures, and organizations using the coworking and conference spaces.
- Manage and support departmental workflow and communication platforms, such as Trello, Slack, Zoom, and Salesforce.
- Identify opportunities to improve operational systems, technology, and administrative processes.
Other Responsibilities:
- Perform other duties as assigned. The omission of a specific responsibility does not preclude the supervisor from assigning duties that are reasonably related to the position.
Qualifications and Skills
Minimum Qualifications:
- Bachelor's Degree required.
- At least two years of progressively responsible experience in operations, business administration, facilities, financial administration, event management, or a related field.
- Experience managing multiple operational responsibilities in a fast-paced, customer-focused environment, including financial, procurement, or accounts payable transactions.
Skills Required:
- Strong organizational and time-management skills, with demonstrated ability to manage multiple priorities, meet deadlines, and maintain attention to detail.
- Demonstrated ability to independently manage day-to-day responsibilities, exercise sound judgment, and resolve operational issues in a timely manner.
- Strong interpersonal and customer service skills with the ability to work effectively with coworkers, students, entrepreneurs, business and community partners, vendors, and visitors.
- Proven ability to work collaboratively as part of a team while independently managing assigned responsibilities.
- Strong written and verbal communication skills.
- Demonstrated ability to maintain accurate records, documentation, and administrative processes.
- Ability to coordinate multiple logistical requirements associated with facilities, meetings, programs, and events.
- Technological proficiency and demonstrated ability to learn and support administrative, financial, scheduling, CRM, communication, and workplace technology systems.
- Ability to identify opportunities to improve operational processes, systems, and workflows.
- Demonstrated discretion, professionalism, and ability to maintain confidential information.
- Ability to understand and follow university policies, procedures, and requirements related to financial transactions, procurement, contracts, facilities, and business operations.
Preferred Qualifications:
- Experience supporting operations for a coworking, innovation, conference, event, or other multi-user facility.
- Experience coordinating programs or events involving space, technology, catering, vendors, and guest services.
- Experience with enterprise financial, procurement, CRM, scheduling, or workflow systems such as STRATUS, Salesforce, Airtable, Trello, or comparable platforms.
- Experience coordinating contracts, facility-use agreements, reservations, or vendor relationships.
- Demonstrated interest in entrepreneurship, innovation, community engagement, or economic development.
Organization: Business and Public Engagement Division
Primary Location: Main Campus
Job Posting: Oct 5, 2026
Organization
Towson University (TU; www.towson.edu) was founded in 1866, is recognized by U. S. News and World Reports as one of the top public universities in the Northeast and Mid-Atlantic regions, and is Baltimore's largest comprehensive university, and the largest public, comprehensive institution in the University of Maryland System. TU enrolls over 18,000 undergraduates and nearly 4,000 graduate students across six academic colleges (business, education, fine arts, health professions, liberal arts, science & mathematics), has over 865 full-time faculty, and offers more than 65 bachelor's, 45 master's, and 5 doctoral programs. Towson University offers many cultural, educational and athletics programs and events that are open to the public ranging from concerts and lecturers to Division I college sports.
Our centrally located campus sits on 330 rolling green acres and is 10 miles north of Baltimore, 45 miles north of Washington D.C., and 95 miles south of Philadelphia. The town of Towson, MD. has a population of approximately 52,000, with tree-lined streets, shops, restaurants, movies, bookstores, a county library branch, live music venues, and is in walking distance of the TU campus. Towson was established in 1750 and is the seat of Baltimore County government.