"Operations Specialist"

Job Description

The Renee Crown University Honors Program serves students from all undergraduate schools and colleges at Syracuse University. The Operations Specialist position plays a key role in managing the program's information systems while also providing budgetary, logistical, and administrative support. Primary responsibilities include designing, implementing, and maintaining information systems and data reporting to support all Honors processes. The role involves frequent interaction with students and regular collaboration with faculty and staff across campus.

Additional duties include reviewing funding applications, tracking funding budgets, maintaining internal data systems, and supporting communications and website updates. The position also works closely with campus partners to develop data queries that advance the program's reporting and data initiatives. Support for event programming, office operations, program record-keeping, and the ongoing maintenance of both the website and databases are also integral to this role.

Qualifications

Education and Experience

• Bachelor's degree and 3 plus years relevant experience in financial and budget management, or candidate with strong quantitative, analytical and organizational skills.
• Higher education experience is preferred.

Job Specific Qualifications

Skills and Knowledge

• High level of problem-solving skills; attention to detail with excellent organizational and analytical skills.
• Initiative to work independently and as part of a team.
• Experience working with diverse undergraduate student populations; ability to help students successfully navigate and understand fiscal matters by meeting one-on-one or in small groups.
• Strong computer skills and knowledge of University budget systems, proficiency in Microsoft Office suite and ability to train quickly on other systems.
• Ability to be flexible and prioritize a fluctuating workload, manage multiple projects and meet deadlines, and generate a range of problem-solving approaches.
• Confidentiality and ability to handle and communicate sensitive information.
• Excellent oral and written communication skills and ability to work collegially with faculty and staff.
• Commitment to diversity and inclusion, including understanding of how budget policies could impact students from varying backgrounds and economic status.

Responsibilities

• Oversee and manage program and student records in Honors databases; track data related to admissions, courses, thesis and student audit processes.
• Assist with admissions and funding application processes, reporting, and record-keeping for the program.
• Oversee and manage the maintenance of the Honors website.
• Manage financial activity of the Honors Program budget including creating monthly budget and expense reports, recording, and tracking funding commitments and expenditures, purchasing, reimbursements, journal entries, financial transactions, year-end closing, and other related financial activities.
• Assist in maintaining financial activity related to Honors student funding, including meeting with students and communicating with faculty mentors and departments to track and reconcile individual student funding budgets. This includes working with grant authorization forms, credit card purchasing, general ledger transactions for transfer and reimbursement of funds.
• Support for event programming and department activities.