Department Summary

The mission of The Arthur Ashe Student Health and Wellness Center (The Ashe Center) is to support UCLA students in the successful attainment of their educational goals through the personalized delivery of accessible, high-quality health and wellness services, rendered with kindness and competence, by diligent, dedicated professionals. Our comprehensive services include Primary Care, Gynecology Services, Immunizations, Travel Medicine, Physical Therapy, Specialty Clinics, Radiology & Laboratory, and Acupuncture – all under one roof! We are also pleased to offer additional services in the Ackerman Student Union: a full-service optometry center, U See LA Optometry, and the Bruin Health Pharmacy. UCLA's student health center and its suite of services consistently rank as best in the nation. Most recently, the wellness fintech brand Ness awarded UCLA and The Ashe Center as the healthiest college in the state of California.

Position Summary

Under the direct supervision of the Optometry Manager and the general direction from the Optometrist, the Optician provides clinical and technical assistance to the Optometrist in the care of patients. By facilitating the selection, fitting, and dispensing of corrective eyewear, including eyeglasses and contact lenses. Needing to interpret prescriptions from optometrists and ophthalmologists to ensure accurate lens placement and optimal vision correction for each patient. The optician guides patients in choosing frames and lenses that suit their vision needs, lifestyle, and personal style. They also perform precise measurements and make necessary adjustments or repairs to ensure a comfortable and secure fit. Opticians also provide patient education, explaining lens options and providing instruction on eyewear care and handling. Bridging the gap between diagnosis and delivering effective vision solutions to patients

Salary & Compensation

UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

Qualifications

• 3+ Years Experience in customer service. (Required)
• 3+ Years Experience in an optical environment. (Required)
• 1+ Years Optical Lab experience. (Required)
• Ability to work independently and follow through on assignments with minimal direction. (Required)
• Organizational skills to prioritize work when faced with competing requirements, and interruptions to meet deadlines. (Required)
• Communication skills (written, verbal) to convey accurate information to individuals at all levels of the organization. (Required)
• General knowledge of Ashe Center policies and procedures. (Preferred)
• Ability to work and communicate professionally with a diverse clientele. (Required)
• Ability to use a computer to input data, generate letters, forms etc. in Microsoft Word, Access, Excel, Outlook, and File Maker Pro. (Required)
• Knowledge of clinic schedules, ability to access schedule in computer, make appointments, and generate routing slips. (Preferred)
• Working knowledge of consultation and referral forms for Ashe Center and UCLA Medical Center. (Required)
• Knowledge of operations and maintenance of ophthalmic instruments and equipment. (Required)
• Ability to order and maintain an accurate inventory of supplies, frames, and equipment. (Required)
• Excellent customer service skills when communicating with patients in a professional manner, and knowing when to notify appropriate staff if a problem cannot be resolved. (Required)

Education, Licenses, Certifications & Personal Affiliations

• High School Diploma or equivalent. (Required)
• American Board of Opticianry certification. (Required)

Special Conditions for Employment

• Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
• Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
• Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
• TB Test: Continued employment is contingent upon the completion of a satisfactory TB test.
• CANRA: The position is designated as a mandatory reporter under CANRA. The employee must sign the "Statement Acknowledging Requirement to Report Child Abuse".

Schedule

8 am to 5 pm

Union/Policy Covered

EX-Patient Care Technical