About this role Some careers shine brighter than others. If you’re looking for a career that will help you stand
out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Software Engineer. In this role, you will: Experience with Oracle/SQL, Linux/Unix commands, Java/Bash/Shell - debugging and writing new code, App Dynamics. Knowledge of micro-services monitoring tools. Splunk (or similar), Github, Gitlab, Troubleshoot, Fix, and push back through CI/CD (if mature enough), Exposure to Grafana, Ticketing tool GSD/ServiceNow. Demonstrable, excellent, spoken & written communication skills across global organization, Proven triage capability under pressure, able to make strong priority judgement at runtime balancing contending demands Ability to work independently and think out of the box. Exposure to follow the sun support model Production support mindset. Need to handle Level 2 support. Should be willing to work in shifts. Should be to support releases during weekends, night hours. Should be willing to support On-call support during non-working hours. Flexible to support anytime at short notice. Strong analytical, investigation skills. Should be able to handle crisis calls Should have sufficient knowledge on the Incident Management and Problem Management Requirements To be successful in this role, you should meet the following requirements: Knowledge of ITIL processes. Knowledge on Control-M monitoring Should have hand-on experience on working with the ORMB application. Should be able to handle crisis calls. Ability to problem solve, dive deep to address issues, drive performance diagnosis and/or lead debugging and troubleshooting activities. Expert in Oracle 10/11g PL SQL – and Unix Scripting. Strong technical leadership, communication and listening skills. Procedures, Functions, Error Handling, Indexing and the Debugging skills. Production support mindset. Need to handle Level 2 support. Should be willing to work in shifts. Should be to support releases during weekends, night hours. Should be willing to support On-call support during non-working hours. Flexible to support anytime at short notice. Strong analytical, investigation skills. The successful candidate will also meet the following requirements: Knowledge on WAS,MQ would be added advantage. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India
